King Windward Nissan

Excellent Marco the sale rep. Was very helpful, was willing to work with us I highly recommend him. To my family and friends. We very satisfied with the service Marco the sale rep. Was very helpful, was willing to work with us I highly recommend him. To my family and friends. We very satisfied with the service we received. This the 3td car I purchased with your company. Thanks More

Buying our new Nissan Frontier Our salesperson Jessica was so friendly, knowledgeable and easy to speak to. She made our buying experience enjoyable. She really listened to what w Our salesperson Jessica was so friendly, knowledgeable and easy to speak to. She made our buying experience enjoyable. She really listened to what we wanted and were looking for. More

Disappointed Worst experience I'm dealing with rn. New truck, black ants in/out, truck needed to be fumigated, California grass sticking out from under my truck, n Worst experience I'm dealing with rn. New truck, black ants in/out, truck needed to be fumigated, California grass sticking out from under my truck, no floor mats (still waiting). We waited a long time until we got to see the truck. Robert Stewart highly recommended that I purchase the Gap Protection, it was calculated in to the contract deal from October 1 til today (Dec. 18, 2019). A letter was sent to me stating that my Gap protection was canceled. Letter's exact words, "Cancellation Request Received And Contract Has Not Been Submitted By Your Dealership. Contract Has Been Voided" by my dealership (King Windward Nissan). So, I went in to the dealership on Nov. 5, 2019 to see the finance guy, Robert Stewart, told him the situation and showed him the letter. He said he forgot and has going to turn it in. I called CNA yesterday and today to find out my status. Yesterday I called to late. They were closed but I called today and they said that I don't have a Gap Protection with them. So here I go again trying to reach Robert Stewart of course he's not in. He's on vacation. He'll be in on Dec. 27, 2019. I'll wait he gets back. Days after purchasing my truck, I tried to bring it in to get it washed but the car wash was out of service. Maybe 3 weeks later it was up and running. But now, the car wash is out of service again. It's a lot to endure. On the other hand, my sales guy Ryan Medeiros was a great salesperson. Very helpful, polite, professional. He tried to help us get the best deal possible. Thank you Ryan for all your help. I give you 3 stars. More

very much. They go the extra mile to exceed your expectatio Excellent customer service. When we found that another dealership had an upgraded model for the same price of the standard sentra sedan Ke'alii was a Excellent customer service. When we found that another dealership had an upgraded model for the same price of the standard sentra sedan Ke'alii was able to match the price. We then decided to work with King Windward Nissan. More

Bait and Switch-beware the charges Had a deal in writing on a vehicle, when in the finance office they tried to add almost $2000 to the price. Most people finance so it is only a few d Had a deal in writing on a vehicle, when in the finance office they tried to add almost $2000 to the price. Most people finance so it is only a few dollars a month and they probably get away with it. I had a signed offer (signed and agreed by buyer and seller) and they tried to sneak the extra in there, saying you know you have to pay tax, fees, etc etc. Yes, it was included, we negotiated down from an out the door price, I spent over 3 hours there. Guess what, I grabbed by credit card and checkbook (yes it was a cash deal) and left. I finally found a different dealer that negotiated fairly and I was able to purchase a car elsewhere. To recap-they reneged on the deal, tried to rip me off by adding to our already agreed price, and treated me like an idiot. Well, this idiot spent his money elsewhere. More

First time buyer As a first time buyer I enjoyed my experience at king Windward Nissan. Kelii was very helpful, knowledgeable, friendly, and patient. I was so excited As a first time buyer I enjoyed my experience at king Windward Nissan. Kelii was very helpful, knowledgeable, friendly, and patient. I was so excited to drive my truck off the lot! I will definitely recommend king Windward Nissan to all my friends and family. More

Really good service very friendly and helpful Really helpful very incise they help me out and I would recommend him to anybody in my family friends and then when I come across that needed a car I Really helpful very incise they help me out and I would recommend him to anybody in my family friends and then when I come across that needed a car I needed help to get a car your staff is friendly helpful and very knowledgeable of what they are doing very patient all in all I would recommend him to anybody thank you More

Outstanding service The second I sent an inquiry to Nissan your internet subject matter expert, Mrs. Jessica Kondo answered the call running all questions were answered f The second I sent an inquiry to Nissan your internet subject matter expert, Mrs. Jessica Kondo answered the call running all questions were answered for four days straight. On Sunday I showed up without an appointment and she immediately started working different way to make me a great deal. At the end of the day /evening we worked the the lease for a wonderful Nissan 4x4 Midnight addition. Jessica went above and beyond a Management’s responsibilities and should be rewarded for her outstanding efforts. More

Zach was good stuff Awesome service. Would recommend. 11 out of 10. would buy again. Usually hate dealing with dealerships but Zach was clear and straightforward when it Awesome service. Would recommend. 11 out of 10. would buy again. Usually hate dealing with dealerships but Zach was clear and straightforward when it came to details and purchase options. More

KING WINDWARD NISSAN IS THE BEST ON O'AHU/WINDWARD SIDE I really love King Windward Nissan because Jessica has great customer service. She answered my emails, texting & phone calls. She met me at the fron I really love King Windward Nissan because Jessica has great customer service. She answered my emails, texting & phone calls. She met me at the front entrance in the parking lot. Took me to the office & offered me a cold drink & we started talking stories on what I was looking for in a new car. I was there on a Tuesday for 6-7hrs test driving (2) Nissan cars, drinking soda, being offered pastries, etc. Jessica's customer service skills were spot on. She deserves a bonus. Mahalo. for everything, More