Kings Ford Inc

An awesome experience at Kings I have no complaints. I was very pleased with my experience at Kings. I will return in the future! I have no complaints. I was very pleased with my experience at Kings. I will return in the future! More

My experience at Kings Ford My husband and I worked with salesperson, Ben Mumfrey. I found the vehicle I wanted in a neighboring state. He facilitated a trade in a timely manner My husband and I worked with salesperson, Ben Mumfrey. I found the vehicle I wanted in a neighboring state. He facilitated a trade in a timely manner and was very diligent, accommodating and friendly during the whole sales experience. I would certainly recommend him to another in the market to purchase a Ford! Jesse Whitley handled our paperwork efficiently and was very personable and informative. Aside from Ben and Jesse, who made the sales experience very pleasant, the dealership as a whole needs to improve the personalization of their automated emails. During and after the sale...and when we shopped at Kings Ford with another salesperson a year or so ago, the automated follow-up emails failed to achieve a personal touch. They were directed to my husband only and implied that I was still shopping...both when a vehicle had already been chosen and again after the sale. While I appreciate the intent, it falls short by being so very impersonal. More

Geno was friendly but did not try ot ;push something off on. We came over to get our Explorer serviced and looked at a couple of cars and talked to Geno and decided to buy a used car. We came over to get our Explorer serviced and looked at a couple of cars and talked to Geno and decided to buy a used car. More

Service They fixed my truck in record time and the service rep. was the most polite and kind lady in the world. FANTASTIC JOB! Thank you. They fixed my truck in record time and the service rep. was the most polite and kind lady in the world. FANTASTIC JOB! Thank you. More

First time buying a vehicle from a car lot Contacted Dan Cutter on Friday about a truck I had seen online we set up a time for me to come in and look at it for that Saturday. As soon as I pulle Contacted Dan Cutter on Friday about a truck I had seen online we set up a time for me to come in and look at it for that Saturday. As soon as I pulled in the truck was sitting there waiting for me Dan came out handed me the keys an said before we even talk take it for a test drive. While on my test drive another customer came in to look at the truck an Dan told them it was on a test drive rather then trying to sell it from underneath me. I had my 3 year old daughter with me and Dan was nothing but the nicest guy he helped keep my little one occupied while we were going through the paperwork process not once during the whole sale did Dan ever try to force a sale or anything I mentioned a slight noise I heard on the truck and he immediately was on it trying to get what the noise was fixed. I was in and out the dealership in no time without being rushed or pushed. I would recommend this dealership to anyone looking for a vehicle they'll help you out every step of the way and they'll save you money while doing it. More

Friendly staff Car Sales Express sales staff were very informative and friendly. It made my car-buying experience easy and enjoyable. I would go back and/or recomm Car Sales Express sales staff were very informative and friendly. It made my car-buying experience easy and enjoyable. I would go back and/or recommend them to someone looking for a used car. More

Car sales express 3 time return customer. Thoroughly pleased with the exception of the length of the process. In all 3 instances the process took well over 4 hours. 3 time return customer. Thoroughly pleased with the exception of the length of the process. In all 3 instances the process took well over 4 hours. More

Quick and Easy I didn't have time to mess around. Bob found the vehicle I was looking for and had it to me in just a couple of days. No pressure. Can't imagine it I didn't have time to mess around. Bob found the vehicle I was looking for and had it to me in just a couple of days. No pressure. Can't imagine it being any more straightforward. More

completed Recall service without an appointment I had been to another dealer ship three times over the last seven months to have the recall service and each time they said they did not have the par I had been to another dealer ship three times over the last seven months to have the recall service and each time they said they did not have the parts to do the repair. I stopped at Kings ford today and they informed me that no parts were required, that it was just a reprogramming required and they would do it while I waited. While we awaited we were invited to share in their cook out and we had hamburgers, chips and a drink. about thirty minutes later we were ready to go. We had purchased out Escape at the other dealer ship but we now have a new dealer ship for our repairs and when we need a new escape. Thank you Kings Ford for exceptional service More

Great Bob helped us find the exact car we wanted and didn't pressure us into anything. The process was flawless and we did the paper later which was AWESOM Bob helped us find the exact car we wanted and didn't pressure us into anything. The process was flawless and we did the paper later which was AWESOME. More