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Kings Ford Inc

Cincinnati, OH

4.7
1,453 Reviews
Thanks for looking at Kings Ford, your trusted Ford dealership and provider of new Fords and used Ford SUVs, cars, and other vehicles in Cincinnati, OH. As one of the premier Ford dealerships around, it's our sincerest goal to make sure that your experience with us is a great one. To guarantee that goal, our company has made several commitments to our valued customers. We'd like to tell you a little bit about them and show you why we've become such a reliable source for new and used cars in Cincinnati, OH. Please visit us today or check us out at KingsFordInc.com!
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9555 Kings Automall Road

Cincinnati, OH

45249

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Showing 1,453 reviews

August 06, 2020

Car buying experience at Kings Ford. Car buying can be a frustrating experience unless you find a dealership and sales rep that you can work with and feel comfortable. We have purchased More

by jae704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Martin, Ryan Davis, Randy Baxter
August 06, 2020

Purchase of New Explorer ST Anthony was an excellent sales person. He listened to the vehicle features we wanted and obtained the vehicle we wanted at a reasonable price. The c More

by sykes99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Alexander
Aug 10, 2020 -

Kings Ford Inc responded

Thank you for your feedback, Sykes99. We strive to have excellent customer care and take all feedback into consideration. We appreciate your five-stars and recommendation!

August 05, 2020

Having now purchased two new vehicles here, I’m more than pleased with my experiences. Kings has delivered, literally, what I want and ensures to meet my requests every time. More

by KStone0913
Recommend Dealer
Yes
Employees Worked With
Randy Kleine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Baxter
Aug 10, 2020 -

Kings Ford Inc responded

Thank you kindly for taking the time to leave feedback with us! We are elated to have you as a part of the Kings Ford family!

August 03, 2020

I walked in knowing exactly what I wanted and they worked with me to get it! The entire process took only a few hours! Super friendly staff and really made the whole process of buying our first car great! Th More

by Dmmfrance1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Giese, Randy Baxter
Aug 03, 2020 -

Kings Ford Inc responded

Thank you for your 5 star review! We are so happy that we could get you into your dream car, and that we could get it done efficiently and in a professional manner. Thank you!

August 02, 2020

JohnWayne was awesome to work with, very knowledgeable, listened to my needs, and very efficient! Will never buy a car elsewhere, he’s the best! More

by saracollie2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerrod Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Clark, Marshall Bohannon, Randy Baxter
Aug 03, 2020 -

Kings Ford Inc responded

Hi Sara! Thank you for your 5 star review! Your kind words mean a lot to us and we are so happy that your time with us was professional and efficient. We look forward to working with you again in the future!

August 01, 2020

Everyone at Kings Ford is very friendly and professional. I have always been treated well when I have visited the dealership whether it was for service or to look at cars. More

by lang.lindabeth
Recommend Dealer
Yes
Employees Worked With
Andy Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Alexander
Aug 03, 2020 -

Kings Ford Inc responded

We truly appreciate your kind words and we are so happy that you have always felt comfortable and well-taken care of!

July 31, 2020

Buy from another dealership This dealership is one of the worst when it comes to "sales weasels"... they will trick you with false promises and gimmicks just to make a sale. I wo More

by Customer First
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kody Lowe
Jul 31, 2020 -

Kings Ford Inc responded

We simply gave you our best price, which you stated you had to have, or you weren’t coming into our dealership. You didn’t like our price, so we told you to purchase at the dealership with the better price. Not really sure how that results with you being upset? You were looking for the best deal, correct? And we couldn’t provide that and wished you good luck in your search. Here’s the full details: You sent an email asking for our best price on a Ford Edge ST. We provided you our best price. You responded with an email stating you had seen better prices elsewhere. We simply responded back, stating that if you have a better price, we recommend you purchasing it from that dealership. You asked for our best price, when we gave it to you, you proceeded to tell us how aggravating dealing with dealers is. Since we couldn’t give you your best price, and we’re aggravating to you, we simple told you to purchase where the best price was and good luck in your search.

July 30, 2020

Terrible Customer Service I would run as fast as you can from this dealership and Kody Lowe. I have bought many vehicles over the years and this was the WORST experience I've e More

by 17 Trailhawk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kody Lowe
Jul 30, 2020 -

Kings Ford Inc responded

We simply gave you our best price, which you stated you had to have, or you weren’t coming into our dealership. You didn’t like our price, so we told you to purchase at the dealership with the better price. Not really sure how that results with you being upset? You were looking for the best deal, correct? And we couldn’t provide that and wished you good luck in your search. Here’s the full details: You sent an email asking for our best price on a Ford Edge ST. We provided you our best price. You responded with an email stating you had seen better prices elsewhere. We simply responded back, stating that if you have a better price, we recommend you purchasing it from that dealership. You asked for our best price, when we gave it to you, you proceeded to tell us how aggravating dealing with dealers is. Since we couldn’t give you your best price, and we’re aggravating to you, we simple told you to purchase where the best price was and good luck in your search.

July 27, 2020

3rd time buyer from Kings I just purchased my 3rd truck from Kings. They have a large inventory of trucks. Sales is friendly and knowledgeable. Stop in to check them out.... More

by tutor4Rdg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Giese
Jul 28, 2020 -

Kings Ford Inc responded

Thank you so much for the high rated feedback! We hope to see you again soon!

July 26, 2020

I could not be more happy with my experience at Kings ford! They were extremely helpful, and were great helping me get into a new car when every other dealer told me no! More

by kenziehembree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Roshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John wayne
Jul 27, 2020 -

Kings Ford Inc responded

Kenzie, thanks so much for taking the time to leave feedback with us! Congrats on your purchase! If you ever need anything, be sure to let us know. Take care!

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