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Kings INFINITI

Brooklyn, NY

4.8
3,876 Reviews
Kings Infiniti offers many automotive products and services to our customers. From quality new Infiniti vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of all Infiniti vehicles, making us a good choice as your Infiniti car dealer. Our services include trusted Infiniti car repair, original Infiniti parts, and financing to help our customers purchase the car of their dreams. Call Kings Infiniti at (718) 646-3331, or come visit us in person. We're conveniently located at 20 Neptune Avenue and look forward to helping you with your automotive needs.
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20 Neptune Ave

Brooklyn, NY

11235

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Showing 3,876 reviews

April 26, 2021

I’m in love with my new truck!!!!!! I cannot thank Maria enough for all of her hard work and patience throughout this entire process! She and Kings are the best around! More

by Anthonyticali82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Trantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Kings INFINITI responded

Anthonyticali82, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2021

Kings infiniti great car and excellent customer serice.Especially my salesperson maria trantino she went above and beyond from the start to the end. Thxs. More

by Ciroschiano96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Trantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Kings INFINITI responded

Hi Ciroschiano96, thank you for taking the time to leave a review for us at Kings Infiniti, Inc.. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

April 24, 2021

Maria was referred to me by a good friend and I’m so happy we dealt with her! She made it super easy and convenient for me to drive away in a brand new truck without even seeing it! Loved my experience More

by jiacurto87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Trantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Kings INFINITI responded

Jiacurto87, thanks for your praise and kind comments about our team! Your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2021

Kings Inifiniti very professional & the staff is friendly.this is more than 25 words I don’t know what else you want me to say More

by JANICEABABB3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Kings INFINITI responded

Hi Janiceababb3, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2021

Great service and communication. They let you know the breakdown of you vehicle in great detail . Would recommend any Infiniti user to come here for service. More

by SEANJONES67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Kings INFINITI responded

Seanjones67, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 20, 2021

This is my second lease with Maria. I travel all the way from Long Island to work with her. She is the best salesperson I’ve ever met. Such a pleasure to deal with and always gives me the best deals around. More

by Echaik54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Trantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Kings INFINITI responded

Echaik54, thanks for your praise and kind comments about our team! We are so pleased you enjoyed your visit to Kings Infiniti, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 20, 2021

Dealership tried to charge $13k for engine repair for a vehicle under warranty with less than 40k miles. Accused of lack of maintenance then proceeded to deny evidence. Refused to lend loaner vehicle whil More

by YANLI1987121212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Russo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Kings INFINITI responded

Good morning Ms. LI , I wanted to take a moment to address your concerns over the outcome of your warranty request to repair your engine. The process we follow, as an Infiniti dealership, is to present the facts to Infiniti corporate to get approval for warranty repairs. Based upon the facts presented to Infiniti , Infiniti declined your engine replacement due to lack of maintenance. We cannot approve any warranty repair and this decision is from Infiniti corporation . Your vehicle is currently 32k miles and the sludge inside has clogged all the oil passages causing bearing damage . Once again we do not make that decision to approve or declined, its all based upon the information presented to infiniti . We did offer you some assistance on the engine replacement in the amount of $ 3,000.00 towards the replacement of long block thru Infiniti . I have photos of the sludge build up if you would like to see them , please feel free to contact me at 7418-646-3335, if you have any questions or would like to proceed with the goodwill offer of $ 3,000.00 towards the replacement engine, Thanks, Stephan Soto , Service Director , Kings Infiniti

April 19, 2021

We are long time customers and always have a nice experience at Kings Infiniti. They never disappoints us in any department from sales to service. More

by SabrinaTeresa Sorrentino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Apr 19, 2021 -

Kings INFINITI responded

Sabrinateresa Sorrentino, reviews like this give us motivation and help us ensure we provide high-quality care. We're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 19, 2021

Great Service! John went out of his way to make sure my car was ready in the morning. Everything was well timed and all the employees were super friendly. More

by ALLAKAALEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Kings INFINITI responded

Allakaalex, we are so happy to read such a great review about Kings Infiniti, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 19, 2021

Great service thank you guys so so much !! Got my tire fixed with a car wash. Felt brand new thank you guys once again ! :) m More

by MARIAPULIDO1920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Apr 20, 2021 -

Kings INFINITI responded

Hi Mariapulido1920, we are very happy to have provided you with such a positive experience! Thank you for your kind words and this wonderful review! We hope to see you soon!

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