Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kings INFINITI
Brooklyn, NY
3,843 Reviews
Kings Infiniti offers many automotive products and services to our customers. From quality new Infiniti vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of all Infiniti vehicles, making us a good choice as your Infiniti car dealer.
Our services include trusted Infiniti car repair, original Infiniti parts, and financing to help our customers purchase the car of their dreams.
Call Kings Infiniti at (718) 646-3331, or come visit us in person. We're conveniently located at 20 Neptune Avenue and look forward to helping you with your automotive needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,843 reviews
August 07, 2020
The service was great. Nelson always makes sure that I understand the service that’s being done to my car. Megan and Kristal are very friendly and polite. understand the service that’s being done to my car. Megan and Kristal are very friendly and polite. More
by LTEACHER365A
Verified Customer
August 07, 2020
Good dealership staff is very friendly and helpful. My experience there is nothing but 100 percent excellence. They work very well with clients I will call if anything appears in the future. experience there is nothing but 100 percent excellence. They work very well with clients I will call if anything appears in the future. More
by XXOGBGETSFRESHXX
August 07, 2020
Danny very responsible person and he really help me with car and give me good deal and I'm so happy thanks so much Danny Volchyok. car and give me good deal and I'm so happy thanks so much Danny Volchyok. More
by Danny
August 07, 2020
The gentleman who runs Infiniti called me this morning with an update, pictures, and some advice related to my engine issue and I really appreciate the follow up and explanation. Customer service here is with an update, pictures, and some advice related to my engine issue and I really appreciate the follow up and explanation. Customer service here is very good. More
by Foxlaw10012
Employees Worked With
I don’t know who put in the work on my car so can’t name them in my complaint
August 05, 2020
Good people good service and patience takes time n works with you I’ll be back soon to finish up things on my car lol with you I’ll be back soon to finish up things on my car lol More
by BUCKSTAR18
Employees Worked With
Other Employees :
Nelson Morales, Kristal Mercado, Stephan Soto
August 04, 2020
My radio/navigation system has been powering on and off for a month now. Still waiting for the replacement part! I’m paying $400 a month for a car without radio or navigation. for a month now. Still waiting for the replacement part! I’m paying $400 a month for a car without radio or navigation. More
by RAYKALABA
Employees Worked With
Nelson Morales
August 04, 2020
Very disappointed. 6 hours for NYS inspection,4 tires, oil change, brake fluid change. Also I thought you only serviced Infiniti’s. There were a lot of Nissans in the shop. oil change, brake fluid change. Also I thought you only serviced Infiniti’s. There were a lot of Nissans in the shop. More
by IREADTHENIFALL
Employees Worked With
August 04, 2020
Very professional and quality service. I'm a regular at King's Infiniti. Been going there for 10 plus years. John Russo is a true professional! King's Infiniti. Been going there for 10 plus years. John Russo is a true professional! More
by Dreal414
Employees Worked With
August 04, 2020
Nelson was great he was very patient and professional Nelson was great he was very patient and professional wit me . Thank you so much Nelson. I needed a service done in my car and it only took 2 hours m Nelson was great he was very patient and professional wit me . Thank you so much Nelson. I needed a service done in my car and it only took 2 hours minimum. Amazing service. More
by UFOSTON20
Employees Worked With
Nelson Morales
August 01, 2020
Danny at kings Infiniti was great to deal with. Straight forward guy. No games. I called 3 other dealers and 2 lease dealers and there was a lot of nonsense and games and scare tactics. But not with kings. forward guy. No games. I called 3 other dealers and 2 lease dealers and there was a lot of nonsense and games and scare tactics. But not with kings. Whatever he said on the phone was what we got and he beat the competition by far without any haggling. We did everything over the phone and were in and out of the dealership very quickly. More
by fahmida.miah
Employees Worked With
