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Kings INFINITI

Brooklyn, NY

4.8
4,311 Reviews
Kings Infiniti offers many automotive products and services to our customers. From quality new Infiniti vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of all Infiniti vehicles, making us a good choice as your Infiniti car dealer. Our services include trusted Infiniti car repair, original Infiniti parts, and financing to help our customers purchase the car of their dreams. Call Kings Infiniti at (718) 646-3331, or come visit us in person. We're conveniently located at 20 Neptune Avenue and look forward to helping you with your automotive needs.
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20 Neptune Ave

Brooklyn, NY

11235

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Showing 4,311 reviews

October 08, 2020

It was an excellent service, helped me through everything, especially John. It has been supported over three years of leasing my q60 service; thanks a lot More

by ELGendy 1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2020

The employees are friendly. The service is quick and always a awesome job. No matter what I come to the dealership for I’m always satisfied with the results. More

by TAYLOR.MAURICE55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
October 07, 2020

Bad service .Tire was left deflated .Bogus charges . Bad service . Tire was left deflated . Bogus charges . Unhappy ! They tried to charge me for something under warranty , didn’t fix problem i came f More

by ALBERTBINMAM1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nelson Morales
Oct 12, 2020 -

Kings INFINITI responded

Good Morning Mr. Binmam, I am glad we had a conversation on October 9th to address your concerns, We established that the repair we performed was not under warranty and we gave you assistance on the repair $$$ ,you were towed in due to lower engine panel was dragging under your car, unfortunately this was not a warranty repair , but we assisted you with some of the repair cost :) We established the tire light came on after the visit and not when the car was here for service or repair. We have the parts ordered for other Warranty concern with your vehicle and will see you next week for the installation . If you have any questions please feel free to contact me at 718-646-3335, thanks, Stephan Soto , Service Director Kings Infiniti

October 07, 2020

Great customer service, everything was professional and clean. With covid going on I felt their protocols were very safe and comforting. did everything I needed in a timely fashion! More

by MDOWLING.ATU726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado, Stephan Soto
October 06, 2020

Everyone was very nice, service was quick and adviser Mat that I delt with was attentive and explained everything in details. Place and bathroom was clean More

by NU74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2020

The service I received for my QX60 was outstanding. Fast and very reliable. And my car was so clean when they were done! I am very happy with my experience More

by CAFERRIS11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
October 01, 2020

I have leased my cars with Kings Infiniti for 20 plus years. I have made a friendship with John Russo who takes care of me with ultimate satisfaction. I have recommended many friends and family. Very pro More

by CURLS527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2020

Excellent service dept. clean. Very professional. It’s a pleasure to have the vehicle serviced at Kings Infinity. John Russo and the whole team make it a very satisfying experience all around. I have said t More

by LISA.A.DISPIRITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Trantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2020

Outstanding service guys I would recommend kings infinity to my friends and family anytime. The service is excellent, the hospitality is great. Wonderful environment, great. More

by RICKYSNIPER85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt, Nelson Morales, Kristal Mercado
September 30, 2020

Roman is very professional, pleasant and knowledgeable sales person . He possesses great customer service skills , always pleasure to work with. I would recommend him to anyone who wants to lease / buy More

by Elena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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