Back

Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,095 Reviews

2,095 Reviews of Kings INFINITI - Service Center

Sort by
April 18, 2025

Mattrew is great person! but your mechanics are not good you need pay attention to that they are not doing good job More

by E_SHATZ1973121212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Matt was super helpful and very clear about the service provided, offering the best options for my repair and kept me updated on the progress More

by JAMAL_ALLEYNE007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Always fast & excellent service - the best service I've ever had on a leased vehicle. Won't go anywhere else! More

by Jenn R.
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Russo
April 15, 2025

You guys handled my Vehicle with the best care And I will never forget it. You addressed my problem quickly and replaced the bad tale light with no questions asked. I just bought the car and you guys fixed m More

by WILLIAMGARVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Did not solve anything. Called the day before to tell them the exact situation to make sure the problem can be solved before I came in. No solution. More

by BRITTCAPRIOLA1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Russo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Nice Clean service center. My car was in and out in a week tops. Best Infiniti dealer in the tri state area. And make sure Carla get a raise or promotion. Very transparent abou More

by MATTBINO1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

Always easy to work with and inform you about everything in advance. Highly recommend and will always work with Matt in service! More

by EAPCHRISTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

Fast service, nice people. However, do not has an ability to tune up front light rays. More

by DMREDOz
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

I like the friendly and professional exchange with the staff. I have been very satisfied with the service and for the most part the time I am waiting for the work to be completed. I have recommended fami More

by ARLENESOMERSALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

Carla was very knowledgeable about my situation and was able to explain the process to me. She handled the necessary phone calls and paperwork. She scheduled an appointment for me for the next day. The wor More

by KWALKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.