Kings Nissan

Leasing a Nissan Rogue and our experience with Terry Matares We have been going to Kings Nissan for about 10 years now. The person we deal with, Theresa Matarese, has shown us nothing but the utmost respect. She We have been going to Kings Nissan for about 10 years now. The person we deal with, Theresa Matarese, has shown us nothing but the utmost respect. She takes her time, listens and hasn't failed to meet our expectations. My wife and I did something unprecedented today (08-Oct-17) We leased two vehicles. I've been to several dealers for my own cars in the past while my wife has been going to Terry. I can tell you from first hand experience that not one of the other dealers I have been going to has shown 1/10 the care and interest Terry exhibited. I am more than pleased with our two leases and it is inlarge part due to Terry. More

Very bad experience with Kings Nissan dealership located at We would like to let you know that we had a very bad experience with Kings Nissan dealership located at 2758 Coney Island Avenue, Brooklyn, NY. On Au We would like to let you know that we had a very bad experience with Kings Nissan dealership located at 2758 Coney Island Avenue, Brooklyn, NY. On August 31, 2017 we came to Kings Nissan dealership 2758 Coney Island Avenue, Brooklyn, NY 11235 to lease a car. We met Gary Vykrest, sales consultant who was helping us through the process. He asked our information and we told him that we bought 2010 Nissan Altima in the same dealership 6 years ago. Then he asked for a car registration to look up the information in a computer. He said it would be easier because our information should be in computer since we bought a car from them before. We gave him our Altima registration card and he made a copy of it. Then he asked if we want to trade an old car. We said NO, because our family needs a second car and that is the reason why we came today. We completed a deal and left with new 2017 Nissan Rouge Sport car. Gary said because we residents of Pennsylvania they have to order license plates for us and it may take about 2 weeks. He attached a temporarily transit plate on the rear window and said he call us when they get our PA license plates. We waited a couple of weeks and start calling Nissan to find out where our license plates because that transit plate expires on 09/30/2017. A nightmare started at this point. No one knows anything about it and we found out that sales consultant who sold a car to us is not working there any more. We talked to 4 different people and no one was able to tell us what is going on and where our license plates and registration. They all promise to call back but then no one ever call back. Then finally Dave Ivnitsky called and explained that instead of ordering PA license plates for our new 2017 Rouge Sport car someone had transferred license plate from our 2010 Altima to 2017 Rouge. We asked why they did that, we did not give any permission to do that and did not sign anything to request that transfer. Dave said they did it because there was a copy of registration of our 2010 Altima in the folder and they assume that we want to transfer plates from our old car to a new car. We don’t know why Gary put that copy of Altima registration in the folder as we told him we are not going to trade a car or transfer plates. So the transfer was done without our permission and no one notified us about it. We realized that we were driving our Altima car all this time without registration and with wrong license plate because it was transferred to Rouge. That is good police did not stop us or we would be in a trouble. When we asked what should we do with Altima now Dave suggested us to go to Pennsylvania and register it ourselves. They made a mistake and now we have to go and correct it. After several complains they said they will order a new registration and license plate for our 2010 Altima. We received email from Jessica Martinez and she said is working on that. Today after more that a week we still not have our Altima registered, no license plates and we never received original registration card for our new 2017 Rouge. What kind of service is that? All employees at that Kings Nissan dealership seems unprofessional and don’t care about their customers. More

ANOTHER VERY SATISFYING EXPIERENCE! My experiences at Kings Nissan have always been very positive from the moment I walk in the door. I'm usually met by Service Advisor Atnan Guze, today My experiences at Kings Nissan have always been very positive from the moment I walk in the door. I'm usually met by Service Advisor Atnan Guze, today being no exception, who always greets me with a welcoming smile, a hand shack, and words reflecting his happiness to see me again. As I give him my information, he has always conducted himself in a professional, caring and friendly manner. The waiting area is always clean and comfortable, which allowing me to comfortably have a cup of coffee and read the newspaper. The service to my car has always been done to my satisfaction, and in a timely manner. I've been a satisfied customer for 14 years. Thank you Kings Nissan More

always a very helpful customer service and service dept. Service crew always explained what service and repairs I needed. They were very informative and helpful. They had the car ready when promised and the Service crew always explained what service and repairs I needed. They were very informative and helpful. They had the car ready when promised and the car is working great. More

EXCELLENT SERVICE, period!! I have been a long time customer because of the excellent service provided to me. The service center treats you like a family member and they are alwa I have been a long time customer because of the excellent service provided to me. The service center treats you like a family member and they are always trying to the right thing. More

Kings Nissan service center review Always a pleasure dealing with Kings Nissan service center. The employees are customer-friendly and helpful. I needed service on Saturday, September 3 Always a pleasure dealing with Kings Nissan service center. The employees are customer-friendly and helpful. I needed service on Saturday, September 30, 2017 and it was a pleasure dealing with the front desk employees. Unfortunately, I am not sure of their names. Susan Lawrence More

Very bad experience, do not recommend Worst experience we ever had. They mixed up everything. We bought a new car from them and instead of order a new license plate for our new car they t Worst experience we ever had. They mixed up everything. We bought a new car from them and instead of order a new license plate for our new car they transferred license plate from our current car to a new car without notifying us. So we were driving our old car for a month and did not know that its not registered. Then instead correcting their own mistake they want us to go to DMV and register our 7 years old car again. So we have to pay a double price for registration and license plate. What a nightmare. I call the office many times and nobody knows anything, people promised to call me back and no one called back. Very unprofessional and we never buy anything from them in the future. I do not recommend this office, avoid the mess go somewhere else. More

No appointment on a projected crazy day Thank you to Kings Nissan! I am a long time customer, who can count on the staff to be helpful and honest. My headlights were not working well, and Thank you to Kings Nissan! I am a long time customer, who can count on the staff to be helpful and honest. My headlights were not working well, and I delayed taking care of them until the last minute. When I called for service, I was told there were a lot of appointments, and to get there early. I went over after 8:30am, and was out of there by 10:30am. A W E S O M E!!!!! I depend on KN, and will continue to be a customer until I change cars. Thanks to Nony! More

Great experience Everyone was very professional and friendly. I didn't have to wait long. I always come here to service my vehicle and never had a bad experience. Everyone was very professional and friendly. I didn't have to wait long. I always come here to service my vehicle and never had a bad experience. More

Great Service!!!...Best Nissan Service Center Best Nissan Service Center in the five boroughs hands down !!! Friendly environment with excellent service. Mr. Wong is very professional. Strongly re Best Nissan Service Center in the five boroughs hands down !!! Friendly environment with excellent service. Mr. Wong is very professional. Strongly recommended..Forget the Rest Go To Kings!!! More