Kings Nissan

Best place ever Just picked up my new 2017 Nissan Murano. I absolutely love it. Easy to deal with. The car was ready for me when I walked in. I just needed to si Just picked up my new 2017 Nissan Murano. I absolutely love it. Easy to deal with. The car was ready for me when I walked in. I just needed to sign a few documents and I was on my way. Jay handled everything beautifully. More

Wonderful Customer Service The process of leasing with Kings Nissan was painless and effortless. Terry Materese made this very simple. It was a quick and pleasant experience. I The process of leasing with Kings Nissan was painless and effortless. Terry Materese made this very simple. It was a quick and pleasant experience. I highly recommend Kings Nissan. More

Best Dealershit We have been dealing with Kings Nissan for our past few leases. They always provide best customer service. Our sale Person was Asim Zia. We are so gla We have been dealing with Kings Nissan for our past few leases. They always provide best customer service. Our sale Person was Asim Zia. We are so glad that we dealt with him. He was very kind and courteous. We felt no pressure. It was like buying a car from a friend or family member. We highly recommend Asim Zia to anyone for their next purchase. More

Lacking in competence and responsiveness To frame this, my 2016 Rogue had a complex problem which was eventually discovered to be a combination of electrical damage from a collision and a tra To frame this, my 2016 Rogue had a complex problem which was eventually discovered to be a combination of electrical damage from a collision and a transmission failure. On a positive note, the car was ultimately fixed, and my service advisor Atnan Guze always picked up the phone when I called, even when he had nothing good to tell me. He was also friendly and seemed to genuinely feel bad about my experience. A number of factors left me thoroughly dissatisfied. It took the mechanics over a month and 4 visits to figure out what was wrong; each time I took the car home I was told the issue was fixed only to discover the issue reappear in a day or two. I was not provided with a loaner vehicle despite multiple discussions with both the service center and asking to talk to the general manager or owner (neither of whom returned my call). I was asked to pay out of pocket for one f the early trips to the service center, instead of submitting a supplemental report through auto insurer. It is true that I agreed to pay, but I did not know better and the service advisor knew very well the car was in a collision. At best this was sloppy service, at worst taking advantage of a naive customer. I eventually got to speak with the service manager Chris, twice. The first time was mid-saga, and he told me the issue was fixed and he was 99% certain. It wasn't. The second time I spoke with him in person about getting back the out of pocket payment that should have been billed to auto insurance. He was polite and promised to talk to the insurer and to the owner, and get back to me in 2-3 business days. He didn't. The whole thing left a very bad taste in my mouth, and made it pretty rough for me to get to work in time for that month. One to the times after the car was 'fixed' I drove to work and got stuck in the middle of the Belt, barely made it back and took the train to Manhattan. All of the patients for the first 2 hours of that day had to be rescheduled which really upset me. Anyway, I certainly will not return to this dealership ( I have been a customer since 1997...), and will probably not get another Nissan when my lease runs out. More

Excellent Service I came in for an inspection and had an engine alert light. Carmine was very attentive and knowledgeable about our car. He put me and my wife at ease. I came in for an inspection and had an engine alert light. Carmine was very attentive and knowledgeable about our car. He put me and my wife at ease. Thank you Kings Nissan and thank you Carmine More

Best dealership to deal with I had the best experience at Kings Nissan. My sales man was Asim Zia, very knowledgeable, respectful. I would recommend to go to kings nissan for your I had the best experience at Kings Nissan. My sales man was Asim Zia, very knowledgeable, respectful. I would recommend to go to kings nissan for your next Nissan. Also ask for Asim. You will have a good buying experience, just like me More

Excellent Service from Atnan Guze!!! I want to thank you to Atnan Guze for his outstanding performance and excellent service!!! Atnan is a true professional and definitely deserve a Gr I want to thank you to Atnan Guze for his outstanding performance and excellent service!!! Atnan is a true professional and definitely deserve a Great Acknowledgement from Kings Nissan Family Your Loyal Customer! More

Great experience My air conditioning repair was done quickly and efficiently. Chris and Carmine were pleasant and extremely helpful. They did a good job at a great pr My air conditioning repair was done quickly and efficiently. Chris and Carmine were pleasant and extremely helpful. They did a good job at a great price. It was a pleasure dealing with them. More

Service Chris was very helpful in diagnosing my problem. He gave me confidence that the repairs would be made to my satisfaction. I always had a good experien Chris was very helpful in diagnosing my problem. He gave me confidence that the repairs would be made to my satisfaction. I always had a good experience dealing with him. More

Great Service Both Chris and Atnan are Always friendly and resolve any concerns I might have in a timely manner They keep you posted as to how the service is goin Both Chris and Atnan are Always friendly and resolve any concerns I might have in a timely manner They keep you posted as to how the service is going as far as how long it will be to completion More