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Kings Nissan - Service Center

Brooklyn, NY

4.6
2,265 Reviews

2,265 Reviews of Kings Nissan - Service Center

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May 23, 2018

Nissan Service center I needed an oil change, inspection and a wheel alignment. From the minute I got there, I was greeted with a warm welcoming. It was my first time getti More

by Sarafera27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rohan Singh
May 23, 2018 -

Kings Nissan responded

We appreciate the generous, five-star review! We're glad your experience went to smoothly, and look forward to working with you again.

May 23, 2018

No Comments EXCELLENT SERVICE Friendly and professional staff. I will not hesitate recommending KINGS NISSAN to friends, and family. Hey guys, keep up the good wo More

by JLEBON226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atnan Guze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Ortiz
May 25, 2018 -

Kings Nissan responded

Thank you for the five stars and kind words. We appreciate the recommendation and invite you to reach out to our team at Kings Nissan if you ever need anything else.

May 23, 2018

Dealership state inspection The dealership provided excellent service. They took the car immediately. They kept us apprised of the progress. They did the inspection promptly. I r More

by S&J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rohan Singh
May 25, 2018 -

Kings Nissan responded

Thanks for the generous review! We're glad you were satisfied with the Kings Nissan team, and invite you to reach out if you ever need anything else.

May 22, 2018

Boris Petlakh I have been a loyal Nissan Customer for the past 12 years, but after the way that I was treated at the Nissan Kings dealership this will be my last le More

by LAKHRIS2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Winston Robinson
May 23, 2018 -

Kings Nissan responded

We are sorry to hear you were unhappy with your last service visit with us. At Kings Nissan we are happy to repair any car that is under manufacturer warranty, unfortunately this vehicle was out of warranty by over 15,0000 miles and is used as a TLC vehicle. THIS REPAIR WAS ONLY COVERED UNDER A 3 YEAR 36,000 MILE WARRANTY. WE ARE SORRY FOR THE INCONVENIENCE THIS MAY HAVE CAUSED YOU.

May 21, 2018

Staff was friendly and turn around time was quick. Pleasant, prompt with great service. I would recommend anyone to try this dealership. Location is convenient. Pricing was fair. Overall I had a great More

by Buttafly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Ortiz
May 22, 2018 -

Kings Nissan responded

Thanks for taking the time to share this great review! We appreciate the generous recommendation and invite you back to Kings Nissan if you ever need anything else.

May 20, 2018

Customer service on point Rohan did a great job he was patient and provided appropriate and sufficient information needed. I wasn’t going to get my car same day he arranged car More

by Kaytay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Matarese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rohan Singh
May 21, 2018 -

Kings Nissan responded

Thank you for the positive feedback on your experience with Rohan in our service center! We are happy to hear that we were able to arrange a rental for your convenience and that the process was simple. We hope you will stop back in the next time you are in need.

May 19, 2018

I'm not paying dealers credit card fees. AFTER PAYING PREMIUM PRICES FOR GREAT WORK, TO BE CHARGED 3.95 PERCENT FOR USING A CREDIT CARD IS INSULTING AND REALLY CHEAP. IF THIS ISN'T AN INDUSTR More

by RICHIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Winston Robinson, Rohan Singh
May 24, 2018 -

Kings Nissan responded

We apologized to the customer for the cash discount program being offered and gave the customer a complete fee refund as a good will gesture. The customer unfortunately is still unhappy which is disappointing. As our record indicates we strive for total customer satisfaction at any expense.

May 19, 2018

Great and professional The king Nissan dealeshipr has great customer service and all the employees are courteous and professional. They keep you updated on the progress of More

by kavika1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 21, 2018 -

Kings Nissan responded

Thank you for the thorough feedback on your experience with Asim and our service team. We are happy to hear you enjoyed our convenience text messaging, and felt informed at all times. We hope you will stop in the next time you are in need!

May 18, 2018

Professional Service Management Service technician fully explained in detail the issues, repair costs, and time to complete. Received a call upon service completion. Technician (Roha More

by altima,dave632
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Ortiz, Rohan Singh
May 21, 2018 -

Kings Nissan responded

Thank you for the positive feedback, it means a lot to us. We are happy to read that you enjoyed working with Rohan, and felt informed every step of the way. We hope you will stop back in if there is anything else we can do!

May 17, 2018

Correct noise heard under car. Excellent. Very professional and knowledgeable about the cars. Recommend only work that needs to be done. Also they make you aware of any service that More

by Carswork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Zia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Scalici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/a, Jessica Ortiz
May 21, 2018 -

Kings Nissan responded

Thanks for the kind words on our team, we are happy to hear you enjoyed working with us! Please give us a call if there is anything else we can help with.

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