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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
8,721 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 8,721 reviews

December 01, 2022

Klaben sales department and service center work closely together to make the customers visit as flawless as possible. The process of buying my truck was flawless and friendly. Gina Williams made sure to fi More

by Skippy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Williams, Clayton Williams
December 01, 2022

Very friendly staff. Knowledgeable about the vehicle and the maintenance needs it would require. Quick service time. More

by smfolta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2022

Great work doing my repair and routine service. A 1 a 1 A 1 A 1 More

by eagle160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Ripley
November 29, 2022

The employees at this garage go out of their way to make their customers happy. They are friendly, courteous, and knowledgeable. I don’t want to take my vehicle anywhere else. More

by ochtab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2022

My salesman Gus was great I told him what I wanted and that I didn’t have time to play games. He listened I got the truck I wanted and they gave me what I wanted for my trade in. He made the process very More

by Blue ram
Recommend Dealer
Yes
Employees Worked With
Gus Polos
Nov 30, 2022 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share the positive aspects of your experience. Your overall rating indicates that while we did a good job, there may have been opportunity for improvement. Our mission is to provide an exceptional experience for all of our guests and your perspective is vital to our ongoing commitment to excellence. If you may find a few extra minutes to discuss your purchase experience we would be grateful for your insight. We utilize our guests’ feedback to train, counsel, coach and celebrate the positives with our team members. We sincerely appreciate your candid feedback and I hope to hear from you soon. –Tim Beane (330) 673-3139 ext 506

November 28, 2022

I have always had great service from Klaben! They have been helpful, knowledgeable, and careful to make sure that my warranty is checked for complete coverage. It is reassuring to know that they More

by LNEHRING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pasko, Clayton Williams
November 28, 2022

I purchased a Chrysler Pacifica Hybrid! Great experience! Gina was very knowledgeable about the vehicle! More

by mschlaba1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Coco III, Gina Williams
November 27, 2022

In short Klaben is great! Well worth the extra drive for us. Casey Shaw was our sales rep. No pressure and very knowledgeable. Very patient at end of day. Found the Jeep we w More

by whhenricks
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Franklin, Casey Shaw, Gus Polos
November 25, 2022

The service was nice. I had to shuttle home it took over 5 hours. Next time I will make an appointment More

by dawnlightner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Van Hoose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Binegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Kelly, Nikki Ripley, Matt King, James Arnold, Dennis Terlaak, Matt Caldwell, Amanda Davis
November 25, 2022

I've leased or purchased my vehicles from Klaben nearly all my driving life. My lease was coming due in March and this was going to be the most difficult decision for me given all the turmoil in the automo More

by Mcbball52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Franklin
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