Klaben Chrysler Jeep Dodge Ram

Amazing customer service. No games! After searching numerous dealerships (most nearby me) I came upon info for Klaben Chrysler Dodge Jeep in Kent. I was in contact with John Coco there, After searching numerous dealerships (most nearby me) I came upon info for Klaben Chrysler Dodge Jeep in Kent. I was in contact with John Coco there, I told him I am not into haggling, or game playing. I said here is what I want with these options. I need OUT the door pricing. John immediately sent all info necessary to make my decision & even reviewed the closing details PRIOR to my going. The pricing was amazing! I knew what to expect. I got there, jumped into my vehicle, drove it to make sure it was "THE ONE", and came back and closed the deal. John made it easy and comfortable/painless with no surprises or any punches. He made me feel like I wasn't just a sale, I was a friend... his friend. I admit, I was apprehensive to go "so far" but John Coco made it easy to take the drive. It is true, Klaben, they're closer than you think! More

Great experience Found the ram 2500 on the internet , great price great people to deal with. Smooth transactions. Everything was explained to us from price , trade in Found the ram 2500 on the internet , great price great people to deal with. Smooth transactions. Everything was explained to us from price , trade in, to finance More

Great experience, easy, smooth. We gave a great rating, Brandon Fish was polite , no pressure, very easy to work with, as well as our finance person Brian. Brandon brought out two ca We gave a great rating, Brandon Fish was polite , no pressure, very easy to work with, as well as our finance person Brian. Brandon brought out two cars from the service center for us and went though all the options you had available in detail. We were able to get through the buying process quickly as well. More

4th lease vehicle from Klaben this is my fourth lease through Klaben, third time dealing with Gilbert, and I seriously have no desire to deal with anyone else but him. His personal this is my fourth lease through Klaben, third time dealing with Gilbert, and I seriously have no desire to deal with anyone else but him. His personality, honesty, and his ablity to make me feel comfortable won me over the first time I leased from him. When we stopped in that Saturday and he was busy, he had Brandon help us, and I really liked him as well. He went above and beyond to find the black on black Cherokee that I wanted. Being a woman, they don't dumb stuff down for me, and treated me as I expect and want to be treated. Brian in finance is also a great person to deal with, and also an asset to this dealership. I hope these men have long careers with Klaben! More

The deal that almost wasn’t We had a misunderstanding on price. When it was acknowledged and resolved I knew this dealership was top notch. Customer is always right mentality. Aw We had a misunderstanding on price. When it was acknowledged and resolved I knew this dealership was top notch. Customer is always right mentality. Awesome More

New Jeep Cherokee! I wasn't planning on a new vehicle but was contacted regarding turning my lease in early. I liked the deal so figured why not! I might as well start I wasn't planning on a new vehicle but was contacted regarding turning my lease in early. I liked the deal so figured why not! I might as well start out 2019 with a new Jeep! Carl is great and I would recommend him to anyone considering a Jeep, Chrysler or Dodge. More

2019 Jeep Cherokee I have owned a Jeep Liberty for the past 7 years. I purchased it pre owned from another local dealership. Driving it home that cold February night I n I have owned a Jeep Liberty for the past 7 years. I purchased it pre owned from another local dealership. Driving it home that cold February night I noticed that the tire pressure light was on, never having a vehicle with tire pressure monitoring, I took it back to the dealership where I had purchased the vehicle. I presumed that all the tire(s) needed was air. To my dismay the service technician couldn't get the light to go off by adding air to the tire(s) and I was told that I needed to take it to a Jeep dealership because the tire pressure monitor may need to be reset and they didn't have the right tool. I decided to take my vehicle straight to Klaben to have them look at it. I was so impressed with the service advisor that helped me that I have taken my vehicle to Klaben ever since to be serviced. She took the time to explain to me that when the temperature drops, it causes your tire pressure to drop and that the other dealership probably didn't put enough air in to reset the monitor. The service department have always been great about fully explaining any needed repairs. When I decided to look for a new Jeep, Klaben was my first choice to start my search. Jeffrey, my salesperson was awesome explaining how trading in my old vehicle and leasing a new one would work. Before leaving, he set up and explained all the new technology on my new Jeep. This kind of service is why I would recommend Klaben. More

Great, easy experience Jeff was a great salesman. He was very patient with me when I was struggling to make my mind up on which Jeep I wanted. He went and got any car I’d a Jeff was a great salesman. He was very patient with me when I was struggling to make my mind up on which Jeep I wanted. He went and got any car I’d ask for without complaining! What a great experience! More

Service The service department has always been very friendly and very helpful. Justin always seems to know who I am when I call in to schedule a service a The service department has always been very friendly and very helpful. Justin always seems to know who I am when I call in to schedule a service appointment. Goes above and beyond to make sure that I get the appointment that works best with my schedule! More

Very Good Very professional and personable, normally I do not deal with car sales persons but this experience may make me re-consider. I spoke with John on the Very professional and personable, normally I do not deal with car sales persons but this experience may make me re-consider. I spoke with John on the phone and because of his background he seemed to be no BS straight forward kind of guy which I appreciate. The purchase was seamless in and out in a couple hours. More