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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,951 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,951 reviews

October 22, 2015

Honest and fair I had been to numerous dealerships trying to get a reliable vehicle. John Coco finally made this happen. He worked hard and found me the right car at More

by My200
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coco III
October 21, 2015

Great salesman I never thought buying could be so easy. John Coco made my car buying experience easy and painless. From the first phone call all the way till when I More

by 300S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coco III
October 21, 2015

Made car buying fun! I was dreading going to the dealer for a new truck. Zach met me on the lot and was extremely helpful and made the entire experience enjoyable. I lov More

by Cyclingvic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Graham
October 21, 2015

Ram owner Would highly recommend Caleb for any of your vehicle needs!!!! Caleb spent hours helping me make sure I could get into a vehicle that fit my needs and More

by Jeep owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Jacobs
October 21, 2015

John Coco I was referred to John Coco by a friend and everything my friend said about him was true. He was very professional and was not "pushy" and just an al More

by tgifbkb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coco III
October 20, 2015

Very helpful! Due to a possible job relocation, I knew that I would be exceeding my allowable mileage for my lease. Caleb/John were so very helpful explaining what More

by shorty428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Jacobs, John Coco III
October 20, 2015

Great Experience I absolutely love this dealership. There is no pressure. The sales guys are great. I have bought 4 cars from there and every time it was a good exp More

by djstrickler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coco III, Zach Graham
October 19, 2015

New truck I would like to thank Don Jacobs for putting me into a new ram 1500 the process was painless and quick truly appreciate the deal I got More

by Buzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
October 19, 2015

Called for service told booking 7 days out. Been having both my vehicles serviced there for the past 4 years. Service was great up until the last 6 months. Lately the last three attempts for ser More

by Ram3500 4x4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manger
Oct 20, 2015 -

Klaben Chrysler Jeep Dodge Ram responded

First and foremost I would like to thank you for your feed back. Many times in the service industry, when consumers have a bad experience, they do not let the business know and simply decide to take their business elsewhere. We do not like to hear of these issues but we need to. Secondly I would like to apologize for failing to meet your expectations and not leaving you with the feeling of complete satisfaction. When we have this type of feed back it becomes a coaching and training tool that we hope, in the long run, makes us better. We always look for ways to improve our ability to deliver satisfactory service. We are in fact nearing the completion of a facility expansion that will nearly double our capacity and our ability to meet the needs of a consumer base that is growing everyday, with customers that come not only from our new car sales department, but from other locations as well. Even though make these types of investments that will position us to better serve our customers, we failed in your particular case. If there is anything that I can do for you please do not hesitate to contact myself or any of the staff here at Klaben. Again, I thank you for your feed back and truly apologize for your experience.

Nov 03, 2015 -

Ram3500 4x4 responded

Happily took my vehicle to Haas Auto and will continue to take all my vehicles there from now on. The service Dept far exceeded my expectations and treated me like a valued customer even though I had not been there in years. Thanks Tom Lawson Service Manager.

October 18, 2015

Absolutely amazing! John was an amazing salesman. He didn't pressure me into anything that I didn't want to do. He also knew every single little detail to the questions t More

by turtle1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coco III
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