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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
8,321 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 8,321 reviews

March 25, 2016

Excellent!!! Everyone that worked there was extremely helpful and friendly. I am beyond happy to have all them who helped me make my first huge purchase! I would r More

by Kathrynscott39628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coco III, Gary Damis
March 25, 2016

forever a loyal customer! I am officially a loyal customer. My dad has been going to Klaben for years, I decided to try them out, and will never go anywhere else. With my budge More

by Morgan321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coco III
March 25, 2016

Oil Change As usual great job- easy appointment and pick-up. I have been a loyal customer and Joe always takes care of me. I have learned to trust him. More

by citadal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2016

NEW DODGE RAM1500 love klaben stores this is my 5th lease there friendly staff make you fell like family would send my family and friends to them nikki made us feel lik More

by hammertwo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Botsford
March 24, 2016

Recent issuses My last two visits have left me broken down on the side of the road...had a tire almost come off one visit...them the next visit my brake caliper came More

by MI_GL_AN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Corey Graham
Mar 24, 2016 -

Klaben Chrysler Jeep Dodge Ram responded

I would like to thank you for taking the time and providing valuable feedback regarding your service visit with us. I also want to apologize for your experience. We do not like to hear of these issues however we need to. We use this type of information as a training and coaching tool that hopefully makes us better. We also look for patterns in performance that also will give us direction with our personnel. Our industry has a tough reputation that we try hard everyday to overcome. In the process of trying to correct your concern, if there is any assistance that I can offer personally, I welcome the opportunity to speak with you and will work to insure your satisfaction moving forward. My name is Mike VanHoose, service director, and my phone number is 330-593-6871. Again, thank you for your feedback and I apologize again for not meeting your expectation.

March 24, 2016

Oil change and recalls Everything was done that I asked for people were Polite. journey runs awesome.I received a timely appointment at a time that was convenient thank yo More

by KJOYNER02111968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
March 24, 2016

Awesome The rep was very nice , the work was done in a timely manner and there were no issues I have never had a problem with a rep so far More

by SHAMBY0254
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Graham
March 24, 2016

superb Didn't work with Corey Graham directly. All dealings have been with Justin Stinnett who was very friendly, prompt and professional. Would not hesitate More

by KCADDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
March 24, 2016

Great experience We purchased our second vehicle within the last 6 months from Klaben. We located our first vehicle on Car Guru and pretty much made a the deal over th More

by jerrynbeckystan
Recommend Dealer
Yes
Employees Worked With
Doug Carter
March 24, 2016

Oil change Great service. Tried to up sell services that were not required. But did not have the extra money to put into the car at that time. More

by jkoval
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Graham, Corey Graham
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