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Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,028 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,028 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
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April 13, 2021
New vehicle took to service after 5 days of having it to check door and speakers, at pick up speakers were sounding the same door still the same due to drop off 4/15 for recheck of speakers check door and speakers, at pick up speakers were sounding the same door still the same due to drop off 4/15 for recheck of speakers More
by LUNYEEASON
Verified CustomerEmployees Worked With
April 11, 2021
This being the first time having my Jeep Wrangler serviced, I am very satisfied. I plan on having all future servicing preformed at Klaben. Great cup of coffee in waiting room. serviced, I am very satisfied. I plan on having all future servicing preformed at Klaben. Great cup of coffee in waiting room. More
by donroese6
Employees Worked With
Kim Rafferty
April 09, 2021
I cant say enough about the care and compassion Joe Hilliard gives to everyone not just me. Brought my 2013 Avenger up from NC to get it serviced, because they couldnt figure it out. I always bring it Hilliard gives to everyone not just me. Brought my 2013 Avenger up from NC to get it serviced, because they couldnt figure it out. I always bring it to Klaben, but it happened in NC I thought shouldnt be hard to fix. Joe did way more than I ever expected. Joe and the tech did such a great job it actually is as quiet as it was when I bought it new at Klaben 8 yrs ago. I miss having Justin on that side with Joe the 2 of them really have you smiling when you leave. Please keep up the great work. Its been a rough month and the treatment I got really brightened what ive been going through. I cant thank you enough... More
by SHVDMONKE
April 08, 2021
Joe Hilliard Was my service advisor. He was very very friendly and very very thorough in explaining the work that was being done. I am not pleased with the pricing because when it was determined that th friendly and very very thorough in explaining the work that was being done. I am not pleased with the pricing because when it was determined that the extended warranty would not cover the cost, the price more than doubled. I feel that was very very excessive More
by dktitus17
Employees Worked With
April 02, 2021
Very professional and thoughtful to my needs. Even though it took three trips from Parma, Oh to have my service need completed, Justin was very appreciated of my business and commitment to Klaben. it took three trips from Parma, Oh to have my service need completed, Justin was very appreciated of my business and commitment to Klaben. More
by bigtone312
Employees Worked With
Justin Stinnett
March 29, 2021
Excellent and timely service, paired with friendly and helpful people. Went above and beyond, and all I came in for was an oil change! Topped off everything and kept me fully updated the whole time. Highl helpful people. Went above and beyond, and all I came in for was an oil change! Topped off everything and kept me fully updated the whole time. Highly recommend! More
by I.OSBORNE7
Employees Worked With
Tim Karam, service mechanic, Kim Rafferty
March 26, 2021
Every thing was great, Corey was very professional, very polite, he answered all my questions and my service took just under an hour as he indicated it would. polite, he answered all my questions and my service took just under an hour as he indicated it would. More
by bo.jones12
Employees Worked With
Corey Graham
March 25, 2021
Kim, took care of our Jeep in a very timely fashion. We will return here for more service. We were scheduled very quickly and our overall experience was great. will return here for more service. We were scheduled very quickly and our overall experience was great. More
by robert_2804
Employees Worked With
Kim Rafferty
