Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,059 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
Oil change tire rotation Everyone did their jobs as expected. Was greeted in a friendly manner. Helped myself to a delicious doughnut while I waited. Will continue with your s Everyone did their jobs as expected. Was greeted in a friendly manner. Helped myself to a delicious doughnut while I waited. Will continue with your service until given a reason not to. More
Joe Hilliard is the BEST! Joe Hilliard is honest and knowledgeable. He is professional, and he works hard for his customers. He takes care of me, and I appreciate having Joe Joe Hilliard is honest and knowledgeable. He is professional, and he works hard for his customers. He takes care of me, and I appreciate having Joe as my service professional. More
Klaben Service I love having the same person to work with in service. I schedule my appointments with Joe & this way he is expecting me when I pull in. He is familia I love having the same person to work with in service. I schedule my appointments with Joe & this way he is expecting me when I pull in. He is familiar with my car & knows what needs to be done. The entire staff is always super friendly when you pull in. The waiting area is clean & always has fresh coffee & doughnuts. More
Install of Dog Screen This was the first time they had installed this particular dog screen and while it took longer than expected I only had to pay for the time quoted. Wh This was the first time they had installed this particular dog screen and while it took longer than expected I only had to pay for the time quoted. While that was expensive it turned out great and in the long run it will save our leather interior. Joe Hilliard is amazing to deal with! I will always take my vehicles to Klaben Service Center! More
Justin was a great help! Justin S. went above and beyond for us!! He helped fix our transmission and discovered that a problem another shop told us was wrong wasnt right. He h Justin S. went above and beyond for us!! He helped fix our transmission and discovered that a problem another shop told us was wrong wasnt right. He helped us get everything fixed and was very friendly doing so!! He made sure we knew what was going on every step of the way. He made us feel like family! More
Jeep Cherokee Repairs Buddy was very helpful and got my car fixed properly and quickly.He was very curtios and made sure I was happy with my car. Buddy was very helpful and got my car fixed properly and quickly.He was very curtios and made sure I was happy with my car. More
Wild about my Willys Wrangler Love my Jeep! I am not a car kind of guy. My Jeep has changed all of that. I love my Wrangler. Justin B, was my salesman and he was (is) outstandin Love my Jeep! I am not a car kind of guy. My Jeep has changed all of that. I love my Wrangler. Justin B, was my salesman and he was (is) outstanding. I still call him for advise or help with the technology part. Joe H. is my service guru. His professionalism and caring attitude is beyond my expectations. . The Klaben Team has never let me down. More
Service Oil.change We worked with Cory, Customer service was awful! He didn't care if we came or left there. Will not work with this service advisor at all. We worked with Cory, Customer service was awful! He didn't care if we came or left there. Will not work with this service advisor at all. More
Amazing and very Customer service oriented !!!! I chose Klaben for what I knew would be a very great experience ! Thanks Corey and Service Team you did not disappoint a satisfied customer! I chose Klaben for what I knew would be a very great experience ! Thanks Corey and Service Team you did not disappoint a satisfied customer! More
Convenient, professional and painless. I took my 15 Ram 2500 in to Justin in service for what I thought would be a quick fix. I assumed a pulley was bad. I dropped it off and he had it insp I took my 15 Ram 2500 in to Justin in service for what I thought would be a quick fix. I assumed a pulley was bad. I dropped it off and he had it inspected by noon. He called me and went over the issues that it actually had which would take a couple days to fix properly and professionally. He took great care of me and even had a rental truck sitting in my driveway when I got home from work! Unbelievable the lengths that Justin goes to make sure I understand the work being done, keeping me updated, and making sure I’m happy along the whole process! More