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Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,012 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,012 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
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March 03, 2019
Coolant leak Ram 1500 It took a few service visits to find the problem. Eventually the EGR cooler was the problem. Cory kept me informed and took care of the problem. It took a few service visits to find the problem. Eventually the EGR cooler was the problem. Cory kept me informed and took care of the problem. More
by TIMM243
Verified CustomerEmployees Worked With
Corey Graham
March 03, 2019
Customer service Always responsive to any of my vehicle needs. Family atmosphere all the time. I have been dealing with Klaben for over 20 years. First Jeep was from M Always responsive to any of my vehicle needs. Family atmosphere all the time. I have been dealing with Klaben for over 20 years. First Jeep was from Mark Kaiser. A great guy who passed away to soon. More
by Jpav
Employees Worked With
Other Employees :
Justin Stinnett, John Coco III, Carl Esker, Kim Devlin
February 28, 2019
They are always prompt and courteous. I have dealt with Klaben (Ram) service for multiple years on end, that's why I will continue to use them as my service techs. I have dealt with Klaben (Ram) service for multiple years on end, that's why I will continue to use them as my service techs. More
by EAGLETANK
February 27, 2019
Overall good experience . When I checked out my loyalty card discount had not been applied, but that was corrected when I asked about it. I didn't authorize the battery in . When I checked out my loyalty card discount had not been applied, but that was corrected when I asked about it. I didn't authorize the battery in the remote to be replaced, and i have a number of those batteries at home so i could have done it myself (left the key i never use so that is why the battery was low), but not that big a deal. More
by SSS3141592
February 26, 2019
Repair of front end noises Very honest people, kept their word. did a second day of work and found an error on their part and was not charged for the additional services. Very honest people, kept their word. did a second day of work and found an error on their part and was not charged for the additional services. More
by puckwhat
Employees Worked With
February 21, 2019
Great experience I went in for scheduled oil change and requested the 60,000 mile check up. Very helpful in explaining the work to be done. Found out I neede brakes as I went in for scheduled oil change and requested the 60,000 mile check up. Very helpful in explaining the work to be done. Found out I neede brakes as well and was able to have all services completed by the end of the day which meant not having to schedule another time to come back. More
by MMBISHOP0
Employees Worked With
February 18, 2019
fixed my jeep called, explained my issue, they scheduled me when I asked and now... no more leaks in my wrangler . I am a happy customer for sure called, explained my issue, they scheduled me when I asked and now... no more leaks in my wrangler . I am a happy customer for sure More
by jeeplife
Employees Worked With
Justin Stinnett
February 18, 2019
great place Justin is great to deal with and the other advisers are great as well always would recommend this place to go get service to anyone that wants the job Justin is great to deal with and the other advisers are great as well always would recommend this place to go get service to anyone that wants the job done quick and efficient. More
by Blast1312
Employees Worked With
Justin Stinnett
February 17, 2019
Oil change I brought my Jeep in for an oil change and tire rotation Joe checked me in and went over a few things with me on the vehicle and then I went to the cu I brought my Jeep in for an oil change and tire rotation Joe checked me in and went over a few things with me on the vehicle and then I went to the customer lounge I didn’t wait long and they were finished fast service. More
by John1224
February 16, 2019
New Van This is the vehicle that I was looking at right along. I like a versatile van for both hauling materials and people. Love the fold down seats. This is the vehicle that I was looking at right along. I like a versatile van for both hauling materials and people. Love the fold down seats. More
by m.wesolowski
Employees Worked With
Justin Stinnett, Kim Devlin
