Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,051 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
Joe was easy to work with. My radio got replaced and everything went very smooothmy. My radio got replaced and everything went very smooothmy. More
great service and everything done on time with no issues. a positive experience as usual a positive experience as usual More
Great to have Joe as service manager for my Jeep and Durango vehicles for many years. Durango vehicles for many years. More
Kudos to the entire staff at Klaben, great service and communication from Liz Curry. New feature was the service video I received about condition of vehicle from underneath, brakes and tire condition giv communication from Liz Curry. New feature was the service video I received about condition of vehicle from underneath, brakes and tire condition given here. More
Liz was wonderful to work with! She was friendly, helpful, and made navigating the whole process easy! She was in communication every step of the way, and I look forward to working She was friendly, helpful, and made navigating the whole process easy! She was in communication every step of the way, and I look forward to working with her moving forward. Thank you, Liz! More
My tech put me at ease right off the bat, time lines were laid out laid out More
The service writer Melisa was fantastic but was disappointed the tec didn’t assemble my rear seat correctly, and I had to bring the truck in again to get it repaired . disappointed the tec didn’t assemble my rear seat correctly, and I had to bring the truck in again to get it repaired . More
Shalon and the Klaben service center were wonderful during my last visit for service on my truck. Shalon made the appointment with me and even followed up the weekend before my appointment to verify during my last visit for service on my truck. Shalon made the appointment with me and even followed up the weekend before my appointment to verify I had transportation back to my home while the service was being done. He was very courteous and efficient when I arrived at the center on Monday. All work was completed within a few short hours. Shalon explained in detail all the recall work that was done. He walked me out to the vehicle also which was a nice touch. All in all, a great experience at Klaben Service Center and with Shalon. I highly recommend!! More
Good job by Liz and the entire crew at Klaben. Waited for car and it was done in good time. Waited for car and it was done in good time. More
I would highly recommend this dealership and Elizabeth. They made everything easy and very accommodating. Highly recommend. They made everything easy and very accommodating. Highly recommend. More