Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,016 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
Klaben was very helpful with the multiple problems I had with my 2009 Wrangler Jeep. They identified all of the problems giving them the level of need for repair so that I could make my decisions must easie with my 2009 Wrangler Jeep. They identified all of the problems giving them the level of need for repair so that I could make my decisions must easier for cost. More
I appreciate the quickness getting my Jeep in and fixed in a timely manner. But most of all, thank you for the phone calls letting me know what was going on with it. Communication was much better this time in a timely manner. But most of all, thank you for the phone calls letting me know what was going on with it. Communication was much better this time! Joyce Veppert More
Service was great! Melissa took care of everything I needed for my appointment and make sure my car was update on everything Melissa took care of everything I needed for my appointment and make sure my car was update on everything More
Our service rep was nice and gave periodic updates. But our leased Truck was returned damaged and due to the length of time they had the vehicle which at first was unknown, all the strollers and baby But our leased Truck was returned damaged and due to the length of time they had the vehicle which at first was unknown, all the strollers and baby items we left in the car turned moldy and needed to be thrown away. My guess is they the truck was brought in and out of the shop causing moisture to collect on the items in the bed. it should be stressed by the employees to have everything removed from the vehicle in its entirety due to those reasons. More
Joe Hillard has been our service advisor since we purchased our first Chrysler vehicle in 2017. When we purchased our Pacifica, we wanted to establish a relationship with the service department to en purchased our first Chrysler vehicle in 2017. When we purchased our Pacifica, we wanted to establish a relationship with the service department to ensure our vehicle’s needs were met with a consistent and high level of care. Joe has does that and more; He has exceeded our expectations more than once; He is an excellent representative of Klaben and the Chrysler brand. Our satisfaction with our Pacifica lead us in our purchase of our 2023 300 C. We know we can trust Joe to take good care of our new weekend cruiser. More
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Shalon was courteous and professional; he was very thorough explaining every inspection on my vehicle. thorough explaining every inspection on my vehicle. More
My 25 Durango needed to go in for some warranty work. I stopped at the service dept, they ordered the necessary parts, called me when they came in and set up a convenient time to replace the defective pa I stopped at the service dept, they ordered the necessary parts, called me when they came in and set up a convenient time to replace the defective parts. Work was completed the day the vehicle was dropped off for repair on time as promised. Very pleased with the communication and service More
The people in service were very professional, ase has always been my experience there. they made sure the needed work was completed before they returned he car to me. Joe was very helpful and kept me inf always been my experience there. they made sure the needed work was completed before they returned he car to me. Joe was very helpful and kept me informed and explained what was going on with the service I needed. More
It's easy to setup an appointment online and the people are always friendly and helpful. are always friendly and helpful. More