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Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,059 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,059 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
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February 04, 2019
Top service From the time I pulled into service department to the time I picked up my vehicle up. Corey Graham and the rest of the service department made it a sn From the time I pulled into service department to the time I picked up my vehicle up. Corey Graham and the rest of the service department made it a snap. Thank You More
by Red
Employees Worked With
Corey Graham
February 04, 2019
Great Service My experience was great. Nick Brandt is a great salesman and very professional. When I call for questions, they answer them with pride and respect. My experience was great. Nick Brandt is a great salesman and very professional. When I call for questions, they answer them with pride and respect. More
by Adb109
Employees Worked With
Nick Brandt, Jeff Reider
February 03, 2019
Joe was awesome Joe was very nice to me. I’ve been dealing with him for a while now and has been very nice the whole way. Everyone there seems to care about you Joe was very nice to me. I’ve been dealing with him for a while now and has been very nice the whole way. Everyone there seems to care about you More
by Zephanyan
Verified CustomerEmployees Worked With
February 01, 2019
Very disappointed I have waited almost a week to give this review because I can’t even believe what happened there. So after waiting for an hour and a half for an oil c I have waited almost a week to give this review because I can’t even believe what happened there. So after waiting for an hour and a half for an oil change, the service advisor has to redo my papers three times. To me it was still wrong, since with my coupon I have paid for the last four years $34.95 plus tax. I was charged almost $48. Different oil I was told. Whatever , I needed to get home for another appointment. So I paid. When I entered my vehicle it smelled like someone literally has a bowel movement on my seat! Could not believe it! I had to drive with my window down half way home because it was so disgusting! Won’t be back!! More
by RICK.HENLEY
January 29, 2019
Service The service advisor was very knowledgeable, thorough and accurate with the estimated charges. I was able to schedule the service at a time that was co The service advisor was very knowledgeable, thorough and accurate with the estimated charges. I was able to schedule the service at a time that was convenient for me. The vehicle was clean upon completion of the service and the service was completed in a timely manner. More
by JEAB12972
Employees Worked With
January 24, 2019
Great I was able to set an appointment, get in and get out the same day with no problem! My vehicle is riding like new again. I was able to set an appointment, get in and get out the same day with no problem! My vehicle is riding like new again. More
by dee4dees
Employees Worked With
January 24, 2019
Great sevice Always fast service easy to get in and out. Always a pleasure to work with joe and the team at klaben would recommend to anyone of my friends and fami Always fast service easy to get in and out. Always a pleasure to work with joe and the team at klaben would recommend to anyone of my friends and family More
by MAC42987
Employees Worked With
January 22, 2019
Klaben Dodge is the best service center around 10 yrs with Klaben Dodge Service and won't go anywhere else as long as I own a Dodge product. Thanks Joe for taking such good care of me and my truck 10 yrs with Klaben Dodge Service and won't go anywhere else as long as I own a Dodge product. Thanks Joe for taking such good care of me and my trucks More
by PACECARDRVR
Employees Worked With
January 20, 2019
Awesome service department. Went in for an oil change and Justin informed me of other services which were due soon and suggested I could get them all done that day. He said it w Went in for an oil change and Justin informed me of other services which were due soon and suggested I could get them all done that day. He said it would be 1.5 hrs to 2 hrs. and it was done early. I have always been with the service department. Justin is awesome. More
by MJM426
Employees Worked With
Justin Stinnett
January 18, 2019
Title The wait times are a little excessive, there was an issue with a lugnut for my car but several people were complaining about being there for 3 or more The wait times are a little excessive, there was an issue with a lugnut for my car but several people were complaining about being there for 3 or more hours. Other than that I don’t have any complaints. You’re kept updated on any issues found with your vehicle, the waiting area is nice, and ha free WiFi. More
by shandiback
Employees Worked With
