Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
1,716 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
Another great experience.. Had to call Joe because my 2014 dodge avenger was making a loud noise, and we were scared to do any damage to it by driving it in that condition for too long. I called Joe at 9 2014 dodge avenger was making a loud noise, and we were scared to do any damage to it by driving it in that condition for too long. I called Joe at 930 am and he fitted us in immediately. Told us it might be a while with us really coming in without an appt. They took it back to find that there was a rock stuck in the wheel system that was causing the problem. They had us in and out like they had a race cars pit crew back there. Literally we were done in less time than Ive ever been there for even an oil change. Both Joe Hilliard and Matt King are a huge asset to klaben. Keep up the good work. May klaben never lose you because I would have to go with you.. Thanks Maryann Fritch & Patrick Boggs Jr. More
I have been going to Klaben for all of my service needs since I purchased my Jeep. I didn't buy it from them but it was the positive experience I had there while car shopping that led me to choose them for since I purchased my Jeep. I didn't buy it from them but it was the positive experience I had there while car shopping that led me to choose them for service. I've had nothing but good experiences there. Anytime I call to make an appointment they always have one available asap that fits into my schedule. Dmitry Kapralov is who I work with and he's great! Always so very helpful, kind, and patient. He definitely makes me feel comfortable leaving my Jeep in their hands and like I am getting the BEST service at the best price. Can't beat that. I highly, highly recommend Klaben for purchasing and service needs and I also highly recommend Dmitry. More
We took our 2014 avenger in to have the remote start installed. Joe and Matt were great with getting us in a timely manner. They took great care of our car. Thanks again for all the great service. Mar installed. Joe and Matt were great with getting us in a timely manner. They took great care of our car. Thanks again for all the great service. Maryann fritch More
Everyone was very helpful, and friendly. The customer service, and service they provided was great. I would recommend this service center to anyone that wants a comfortable experience. service, and service they provided was great. I would recommend this service center to anyone that wants a comfortable experience. More
Always a good experience. The entire staff at Klaben Chrysler Dodge Jeep Ram has been very responsive and thorough in diagnosing and repair of my vehicle. Chrysler Dodge Jeep Ram has been very responsive and thorough in diagnosing and repair of my vehicle. More
Just got my 2013 Jeep Grand Cherokee serviced at the experience was great. I pulled right in and Joe immediately went to work pulling up my info and gathering the info off my car. While waiting in the experience was great. I pulled right in and Joe immediately went to work pulling up my info and gathering the info off my car. While waiting in the waiting room, I used the computer that was set up and browsed the internet. Joe kept me informed with the status of my vehicle the entire time. He came and found me, checked me out in no time and off I went in my car that was waiting right out front. Would recommend Joe and will use him in the future. More
I have known Joe Hilliard for more then 15 years. He is always courteous and professional. I would recommend him to anyone and I have always recommended Klaben for sales and service! always courteous and professional. I would recommend him to anyone and I have always recommended Klaben for sales and service! More
Very helpful, great staff, went above and beyond. Took no time at all to get vehicle back. Will recommend to everyone to shop at Klaben Dodge no time at all to get vehicle back. Will recommend to everyone to shop at Klaben Dodge More
Justin took excellent care of me and handled the problem quickly. He was in constant communication and explained in terms I could understand. I was impressed with how quickly they were able to schedule me quickly. He was in constant communication and explained in terms I could understand. I was impressed with how quickly they were able to schedule me in and get the needed parts to fix the problem. I have dealt with Klaben Ford and Jeep for many years and this is the best I have ever been treated. More
My recent service experience with Klaben Chrysler Jeep Dodge Ram went great as always. I called Tina Kelly in Klaben's service department to see what openings they had that matched with my busy schedule. Dodge Ram went great as always. I called Tina Kelly in Klaben's service department to see what openings they had that matched with my busy schedule. With my factory oil change scheduled, I arrived at the service department the following day and was promptly met with a friendly smile and an open ear. Tina explained the work that was going to be done, the cost involved, and a time estimate of when I should be back on the road. Where else can you get a FACTORY QUALITY oil change and multi-point vehicle inspection done at these prices? All of my purchase and service experiences at the Klaben family of dealerships have been great. If you need your vehicle serviced, or just routine maintenance done by trained technicians, please phone Tina Kelly at 330-673-3139 to speak with a skilled advisor who listens and cares. You will be glad you did. - Todd K Canton OH More