Klaben Chrysler Jeep Dodge Ram - Service Center

Great service center Justin was wonderful! He took the time to explain everything to me and was very helpful! I always have a great experience when going there to get my j Justin was wonderful! He took the time to explain everything to me and was very helpful! I always have a great experience when going there to get my jeep serviced! More

Exception committment to customer satisfaction Simply the service department technician Justin Stinnett provided exceptional service and follow through. Kept me well informed of progress of repair Simply the service department technician Justin Stinnett provided exceptional service and follow through. Kept me well informed of progress of repairs on my vehicle. Needed to order additional parts because original parts do not work correctly. Was committed that vehicle parts were right and I was happy... Highly recommend dealership service department and dealing with Justin!! More

Great Service I have worked with both Joe and Justin for different issues since I leased my Jeep. They always are helpful and respectful. If I needed a ride it was I have worked with both Joe and Justin for different issues since I leased my Jeep. They always are helpful and respectful. If I needed a ride it was ready for me and got me to work on time. When they told me it would be done by a certain time it was. I appreciate the honesty. More

Justin Stinnett up and beyond customer service Justin has been the only one I have worked with at Klaben Service, & the only one I plan on dealing with. I am by no means saying others there are not Justin has been the only one I have worked with at Klaben Service, & the only one I plan on dealing with. I am by no means saying others there are not good, I am saying if you work with the best why change. Justin goes up and beyond for his customers. Which is something that is not heard of today! I live in Massilion & my schedule is very hectic, and I will make the drive all the time. Excellent customer relations. More

oil and filter change Justin Stinnett was very courteous and very friendly when I called for an appointment and also when I was at the service center. He explained the ser Justin Stinnett was very courteous and very friendly when I called for an appointment and also when I was at the service center. He explained the service they perform and told me how long it would take. He is very customer service oriented and I will continue to have my vehicle serviced at Klaben. More

Klaben CJDR Service Over the past thirty years or so, I have had Chrysler, Plymouth, Dodge, Jeep, and Ram vehicles serviced at Klaben. Ford, too, although they're down th Over the past thirty years or so, I have had Chrysler, Plymouth, Dodge, Jeep, and Ram vehicles serviced at Klaben. Ford, too, although they're down the street. They've always been five star in my book. Look at other dealers' ratings and you'll see a difference. More

Great first time experience Worked with Joe Hilliard yesterday. Joe is very professional, patient, respectful and made me feel like he had all the time in the world for my questi Worked with Joe Hilliard yesterday. Joe is very professional, patient, respectful and made me feel like he had all the time in the world for my questions. He kept me informed about the service being done on my Jeep. It's very nice to work with Joe, a smile goes a long way! More

Surprised! I had an appointment @3pm 5/4/2015 to bring in my 2015 Chrylser 200 for an oil change. I ran some errands and was running earlier that I thought, I ar I had an appointment @3pm 5/4/2015 to bring in my 2015 Chrylser 200 for an oil change. I ran some errands and was running earlier that I thought, I arrived at Klaben Chrysler Service Dept at 2:30pm. With that in mind I knew that I would have to wait because they looked quite busy and I was ok with that, after all I was early, to my surprise at 3pm Justin had called out my name and the oil change was completed. I was surprised and definitely not expecting it to be completed that quickly. Always a pleasure to stop in at Kalben's Service Dept, whether it be for service or just to say Hello...always a family atmosphere. Justin is a awesome Service Advisor and is always friendly and smiling. No matter the mood with customers towards Justin...He always listens...expresses his concerns and handles situations with the upmost sincerity and concern for the customer. More

awesome we had the pleasure of meeting Amber Dunn. She went above and beyond to assist us. We highly recommend this service department. They really care. we had the pleasure of meeting Amber Dunn. She went above and beyond to assist us. We highly recommend this service department. They really care. More

Wonderful customer service Justin is an awesome service advisor! He takes the time to answer every question you may have and explains thing thoroughly. Klaben is the only dealer Justin is an awesome service advisor! He takes the time to answer every question you may have and explains thing thoroughly. Klaben is the only dealership I've used for the past 14 years! More