Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,014 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
Son had a large problem with his jeep window, we were not in the area to help him. I decided to call Klaben jeep and spoke to Dmitry. He was very helpful with getting my son in the same day and getting it fi in the area to help him. I decided to call Klaben jeep and spoke to Dmitry. He was very helpful with getting my son in the same day and getting it fixed the same day also. Will recommend him to all of my close friends!!! More
My wife and I have bought 3 new Dodge Rams and 2 new Dodge Durangos over the past 17 years from Klaben Dodge to bad for us Tina Kelly was not there for the first 5 years! Tina Kelly is the reason we wil Dodge Durangos over the past 17 years from Klaben Dodge to bad for us Tina Kelly was not there for the first 5 years! Tina Kelly is the reason we will always buy from Klaben! She is always friendly answers all questions and very quick to make our visits a pleasure she makes us feel like family! The service and repairs are always done right! Thank you Mr.Klaben for having such a great staff of people! Heath and Brenda Chapman More
Our service experience at Klaben is always amazing. Tina and Matt are always so friendly. I started going there over 7 years ago and loved how they treated me so, I convinced my husband to start going. No and Matt are always so friendly. I started going there over 7 years ago and loved how they treated me so, I convinced my husband to start going. Now he is a regular customer also. Car is always ready when promised and they are up front about anything my car may or may not need. Because of Tina and Matt, we now purchase our vehicles from Klaben as well. Chrysler should be proud to have them in their network. THANK YOU!!! More
Tina Kelly has been my service advisor since I leased my Jeep, two years ago. She is ALWAYS friendly, seemingly has all the time in the world to listen to what I need and then gets the service completed in Jeep, two years ago. She is ALWAYS friendly, seemingly has all the time in the world to listen to what I need and then gets the service completed in a very timely, professional manner. The service department is great, no long waiting times. Tina always greets you with the work order, explains exactly what was completed and suggets what should happen in the next service visit. Because of Tina and Don Jacobs, I will remain a Klaben customer.It is so nice knowing that Klaben Jeep was not only interested in my lease, they continue to be interested in keeping me as a customer as seen by their excellent service care.Two thumbs up for Tina! More
I came in to get service done on my truck. Usually I hated coming in with my last car at another dealer but working with Dmitry was a great experience. He was so nice and easy to work with. I will recom hated coming in with my last car at another dealer but working with Dmitry was a great experience. He was so nice and easy to work with. I will recommend him to all of my friends! More
I have taken my Dodge Charger to the Klaben Dodge service center for the last 4 years because of one person - Tina Kelly. Tina can always find an appointment date that works for my ever changing work schedu center for the last 4 years because of one person - Tina Kelly. Tina can always find an appointment date that works for my ever changing work schedule. She provides an added touch of knowing me and my vehicle. On one occasion I came in and asked a simple question concerning problems I was having with lug nuts, and Tina went above and beyond by having them all replaced just under my warranty expiration. It shows that she takes pride in her work and Klaben Dodge. I highly recommend the Klaben Dodge Service Department. More
every problem I had was fixed quickly. it is very easy to make appointments. the service people are friendly and helpful. I wanted to tell you that tina Kelly is the friendliest and most helpful person . all make appointments. the service people are friendly and helpful. I wanted to tell you that tina Kelly is the friendliest and most helpful person . all I can say are good things about tina .I am glad that she takes care of my service needs she always gives 100%. More
I have been working with Joe for over 10 years. I have owned two Jeep Grand Cherokees and one Jeep Wrangler and Joe has serviced them all. Klaben Chrysler Jeep has a great service team, but Joe is the be owned two Jeep Grand Cherokees and one Jeep Wrangler and Joe has serviced them all. Klaben Chrysler Jeep has a great service team, but Joe is the best. I contact him directly to schedule all service appointments. When I arrive, he greets me by name and although I know he is juggling many vehicles through the repair and service process, he makes me feel like I am the only one there and that my vehicle is the only one being serviced that day. Joe lets me know when more expensive services are needed based upon mileage or when the mechanics see something that needs attention. Between Joe's excellent service and the knowledgeable mechanic team, I am confident that my vehicle is always in top running condition. All of my service appointments start and end with Joe and I wouldn't have it any other way! More
Working with Joe Hilliard and John in service garge has become the dynamic duo. Joe and John are really good. I trust Joe to set up my needs for service and I trust John to service my needs, even ones I di become the dynamic duo. Joe and John are really good. I trust Joe to set up my needs for service and I trust John to service my needs, even ones I didn't know about. Rich Klaben has set up a great group of prople. I trust them and wouldn't go any place else. I have been buying from the Klaben group since the '90s. Every vehicle has been great. Thank you, Jerry Frank. More