Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,052 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
Logan was great to work with. The recall work was completed quickly, although it was never explained. I'm not certain what they did or why exactly. One thing that I miss from The recall work was completed quickly, although it was never explained. I'm not certain what they did or why exactly. One thing that I miss from other dealers was getting a quick complementary car wash whenever the car/truck was in the shop. It would be worth the drive to get work done here if you instituted this practice. More
People are friendly and are always willing to assist your needs, lobby is comfortable for waiting needs, lobby is comfortable for waiting More
Very friendly and professional. Very willing to help with whatever is needed for your vehicle. Very willing to help with whatever is needed for your vehicle. More
We waited 20 days to get our van in for service of a transmission issue and then they had it from Monday to Saturday of the NEXT week. Almost two weeks. Work that wasn't requested was looked at (brake transmission issue and then they had it from Monday to Saturday of the NEXT week. Almost two weeks. Work that wasn't requested was looked at (brakes and rotors), costing us @ $500. This was TOO long for a transmission repair. No sense of urgency to even look at it. More
The process was quick and easy, there was great customer service from beginning to the end. service from beginning to the end. More
Can’t thank Melissa enough for getting me in quickly and efficiently. She understood the urgency of getting my Jeep’s recall completed before I took it on a road trip. Best service I have had at Klaben in y efficiently. She understood the urgency of getting my Jeep’s recall completed before I took it on a road trip. Best service I have had at Klaben in years, in the service department. More