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Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,080 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,080 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
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March 20, 2024
Everyone was very friendly. They were informative and went over everything throughly. Thank you Klaben They were informative and went over everything throughly. Thank you Klaben More
by Sparklyshark
Verified CustomerEmployees Worked With
March 18, 2024
The people in the service department are always so friendly and helpful. They are always on time. friendly and helpful. They are always on time. More
by rpgoldenpond
Employees Worked With
March 16, 2024
Klaben service is very good about taking great care of my car. It's 8 years old and still handles like new! Joe Hilliard is great with all of my questions. Thanks Klaben! car. It's 8 years old and still handles like new! Joe Hilliard is great with all of my questions. Thanks Klaben! More
by happy owner
Employees Worked With
March 13, 2024
Best place to go to purchase a vehicle. I should know since this is my 17th vehicle from the Klaben group. Both Ford and Dodge/Jeep are great. It's worth the drive if you live in Cuyahoga C I should know since this is my 17th vehicle from the Klaben group. Both Ford and Dodge/Jeep are great. It's worth the drive if you live in Cuyahoga County. I've tried Ganley, etc. Not even close. More
by ctgundam
March 12, 2024
joe hillard does a great job at keeping us informed of our vehicle . mike hall does a great job of service needed and keping it clean during the repair process. thank you both. our vehicle . mike hall does a great job of service needed and keping it clean during the repair process. thank you both. More
by dave.hall.3950178
March 12, 2024
The service department will informed of all work is being done. They do not try to oversell you on any work you need done. They do not try to oversell you on any work you need More
by skiguy1945
Employees Worked With
March 12, 2024
The service center workers were friendly and efficient at checking me in, answering my questions and explaining what would be done to my car.i also like the riding service they provide for free. checking me in, answering my questions and explaining what would be done to my car.i also like the riding service they provide for free. More
by smaze529
Employees Worked With
Colton Murdock
March 11, 2024
My rating is based upon the failure to fix a serious warranty issue. The original visit for service was several months ago. The critical part is a new radio that controls the operating screen which co warranty issue. The original visit for service was several months ago. The critical part is a new radio that controls the operating screen which controls the heater, defrost, seat and steering wheel heaters. The dealer had to order a new radio and did not have a delivery date. Finally, the radio came in and it was discovered to be faulty. Another radio was ordered with no idea of when it will come in. Thus far we are going on 4 months and counting. This is one of four vehicles I have purchased thru this dealership in the last several years. The communication from the service department was fine but the results were severely lacking. More
by byeager
