Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,061 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,061 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
Sort by
November 27, 2023
The dealer had my car for 2 days, but did not even start or complete the repairs on my vehicle in that time. After 2 days to run the diagnostic, I received the estimate, which was more than *double* the co or complete the repairs on my vehicle in that time. After 2 days to run the diagnostic, I received the estimate, which was more than *double* the cost from an independent repair shop and more than the extended warranty would cover. More
by Neveragainjeep
Verified CustomerEmployees Worked With
Kara Semety
November 25, 2023
Came in for my routine oil change and tire rotation. Kara was extremely friendly and pointed out my need for new tires on my vehicle. The technician, Tommy, completed my service in record timing. I appr Kara was extremely friendly and pointed out my need for new tires on my vehicle. The technician, Tommy, completed my service in record timing. I appreciate how he values our time as a customer. The overall experience with these two employees was fantastic. More
by Angela Higham
Employees Worked With
Tommy Higham, Kara Semety
November 25, 2023
Joe Hilliard Has always treated us with 100% focus. He has been a true professional over the last 20 plus years. He is solely the reason I bring my Ram for service. Please let him know he is greatly ap He has been a true professional over the last 20 plus years. He is solely the reason I bring my Ram for service. Please let him know he is greatly appreciated. He has become a friend to my family. Absolutely love this man Chip More
by chipbase
Employees Worked With
November 24, 2023
Very up front and honest about what is needed on your vehicle. Great service department vehicle. Great service department More
by booniedrn
November 23, 2023
We were visiting the area when we needed our repair. Everyone (especially Kara) was kind, informative and kept us updated on the repairs needed. Everyone (especially Kara) was kind, informative and kept us updated on the repairs needed. More
by rjgooshaw
Employees Worked With
James Arnold, Amanda Davis, Kara Semety
November 22, 2023
purchased new tires for my wrangler sahara , was done in a timely manner with no issues. in a timely manner with no issues. More
by Summerknights95
Employees Worked With
November 20, 2023
Always a good visit, quick service at good rates. Always willing to negotiate service packages and costs. Danny Gauthier worked super hard to get me in and out according to my schedule. Always willing to negotiate service packages and costs. Danny Gauthier worked super hard to get me in and out according to my schedule. More
by John Gerrath
Employees Worked With
Danny Gauthier
November 15, 2023
Great team - great communication - great level of service. Jim, Danny, and the Klaben service team do great work! service. Jim, Danny, and the Klaben service team do great work! More
by Jim
Employees Worked With
Other Employees :
Shi, Tim -sales department who kept following up to ensure problems at sale were resolved well - they do a great job too!, James Arnold, Danny Gauthier
