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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
2,027 Reviews

2,027 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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July 11, 2023

Amanda was very friendly and helpful explaining recommended services. The service was finished on time. More

by edougher
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Davis
July 10, 2023

Including my family members, we have purchased and or leased over 15 vehicles during the past 20 years. We have all had awesome experiences with management, sales, parts and service department. This is a More

by guygategalinspectionservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Abdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2023

Joe Hilliard does a great job. I was on top of things. He is very professional. More

by jmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

I appreciated the way they kept me informed on everything that was done to my vehicle. More

by lheffner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Davis
July 07, 2023

As always Amanda was very professional and even tho I was only there for an oil change, she asked about previous repairs and if they were working smoothly. I was also assisted by a young man but I don’t know More

by tammy2245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know his name, Amanda Davis
July 05, 2023

They did everything they could to ensure a positive experience, and they followed up after I received my vehicle. More

by Daniel K
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Ripley, James Arnold, Amanda Davis
July 03, 2023

I received a date for service that was fit into my scheduled. The service was completed in a timely manner. The service advisor was excellent. More

by JEAB12972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Service was excellent as expected. I requested a defective part be returned but noticed it was not. When notified dealer had it delivered to my house. More

by ponbike
Recommend Dealer
Yes
Employees Worked With
niki ripley
June 27, 2023

I have purchased for jeeps from Klaben. Always get good service. Joe Hilliard is my service contact person. Always professional and friendly. More

by jmy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2023

I am pleased with the availability of dates for service and the speed of the repairs. More

by sendesaxe
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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