Klaben Ford Lincoln

Excellent Service I came to Klaben looking for a 2009 Ford Fusion that I found on the internet. My wife and I stopped at the Used Car Klaben store and the car was not t I came to Klaben looking for a 2009 Ford Fusion that I found on the internet. My wife and I stopped at the Used Car Klaben store and the car was not there. The guy found it at 1089 West Main Street just a couple of blocks away. He called ahead and Tex Welch had the car waiting for us even before we pulled into the lot. Tex greeted us before getting to the door. He asked us if this was the car we were looking for and we responded yes. We told him we were not from Kent area and he was very helpful guiding us through Kent on the test drive. He answered all of our questions and even pointed out some options we did not consider. An example was how to pay for the car and various payments options. He explained to us how Klaben offered coupons for maintaining the car and the extended bumper to bumper warranty package. I found Tex to be very helpful in answering all of our questions. and we felt very happy in moving forward with the purchase of the car. The next time I go looking for a car. I will see Tex and Klaben. More

Honest, direct and efficient We had never been to Klaben before, but had heard about it on the FISH. So, when we needed to suddenly replace a car gone bad, and found that Klaben We had never been to Klaben before, but had heard about it on the FISH. So, when we needed to suddenly replace a car gone bad, and found that Klaben had one of the ones we'd researched at a great price...we decided it was worth the hike! We were not disappointed! Besides the comments in the title, the staff was knowledgeable, personable and helpful! More

2016 lease Went to klaben for a service call on my husbands car , decided to look at availability for replacement of my lease vehicle. Called Danny & he worked t Went to klaben for a service call on my husbands car , decided to look at availability for replacement of my lease vehicle. Called Danny & he worked tirelessly ALL day with me getting me into a new Taurus! He is knowledgeable & passionate about Ford, as well as his customers. He is easy to talk to, definitely would recommend Danny & Klaben More

roscoe woodberry the best sale person that I ever work with just a great sale person Roscoe has come out to my work, pick up my truck took to have it service and the best sale person that I ever work with just a great sale person Roscoe has come out to my work, pick up my truck took to have it service and return it to my work that is one hell of a sale person More

In and out I have purchased from this dealership since 1986 and have never had a problem. I expressed my interest in my new F-150 online and was contacted by Ros I have purchased from this dealership since 1986 and have never had a problem. I expressed my interest in my new F-150 online and was contacted by Roscoe Woodberry very soon thereafter. He gave me a price via e-mail, which was "in the ballpark" of negotiation. I walked into the dealership, sat down with Roscoe, and within 1/2 an hour, I had purchased my truck. I gave them a fair number to work with and it was accepted with so very little haggling. I will continue to deal with this dealership... More

My Lincoln From sales to service everyone has been great Good deal on the car and great help on the recall that turned into a savings on oil change and tire rot From sales to service everyone has been great Good deal on the car and great help on the recall that turned into a savings on oil change and tire rotation that we didn't know we had thanks to Kim?😉 More

Friendly team and good service Our experience at Klaben Ford was very good when we recently purchased our 2014 C-Max SEL. We interacted with 3 different people-from our initial ema Our experience at Klaben Ford was very good when we recently purchased our 2014 C-Max SEL. We interacted with 3 different people-from our initial emails to the test drive and negotiations. Although each had a different level of experience, each was committed to providing great customer service. The follow-up was excellent. More

Pleasant and professional as always. Joe French was pleasant and professional as always. We have been coming to Klaben for 20 plus years for sales and service. Our 2001 Taurus has served Joe French was pleasant and professional as always. We have been coming to Klaben for 20 plus years for sales and service. Our 2001 Taurus has served us well but the time has come to start looking for a replacement vehicle. More

I was pleased with the help repairing the damage to my fusio Bumper that was scratched at your service center. thank you for all you did to correct it . Gary Doxey I will use Klaben when it is possible Bumper that was scratched at your service center. thank you for all you did to correct it . Gary Doxey I will use Klaben when it is possible More

Great Experience I purchased a truck from Klaben Ford today and my overall experience was very good. My salesman Nate Bryant listened to what I was looking for and was I purchased a truck from Klaben Ford today and my overall experience was very good. My salesman Nate Bryant listened to what I was looking for and was able to help me narrow my selection of vehicles down to the one that best fit my needs. He was knowledgeable about the vehicles and answered all my questions. I would recommend this dealership and salesman to friends. More