Klaben Ford Lincoln of Warren

Awesome We always contact Mike when it's time for a new vehicle. Mike always goes out of his way to get us exactly what we want and makes sure we are thrille We always contact Mike when it's time for a new vehicle. Mike always goes out of his way to get us exactly what we want and makes sure we are thrilled with our new cars. Love, love my new car! More

Easiest car buying experience of my life My family has worked with Mike for almost every car we have ever bought. He takes care of you like you are family, and you walk out of there with noth My family has worked with Mike for almost every car we have ever bought. He takes care of you like you are family, and you walk out of there with nothing to do but drive away in your new car. I called Mike from work and wanted to trade in my car on an Escape I saw on the website, within a few hours he had the paperwork ready and everything was done. I would highly recommend not only this dealership, but especially Mike, as he will always go over an above to help you get what you need. More

I always go back to a great service center They have great sales and service, everyone will help you with what you need. Great job from office to service and your salesperson. Thank you all. They have great sales and service, everyone will help you with what you need. Great job from office to service and your salesperson. Thank you all. More

Amazing people I don't even know where to begin. I have dealt with many dealerships in my life. So I will have to say Klaben definitely deserves to be the top dealer I don't even know where to begin. I have dealt with many dealerships in my life. So I will have to say Klaben definitely deserves to be the top dealership. I have never been treated like I was family. Mike Urbania ALWAYS puts his customers first. Mike I will have to say is the best I have ever dealt with buying a vehicle. If you tell him No! he says "ok" and never pressures you. He never gets angry when he finds you went somewhere else, that's because he always knows we will find our way back and see that he treats EVERYONE like his family. He don't care what you want he will find it. I have not got anything from him lately because my lease isn't up yet (will be next Aug 2018) but that doesn't stop him from already trying to find what the next lease will be. Today my daughter decided to trade her lease on a focus and get a Ford Escape. I just happened to be there because my son's girlfriends car needed her FREE oil change and car wash! so I went over to talk to him about her getting the one specific Escape she seen online. So while she was working he and I got everything gathered and taken care of without her even being there (that's because our whole family trust Mike to get it done). So when my daughter got done working all she had to do was sign and leave, because he knows how important time is to everyone. so when I came back up to see her sign for her first ever lease all on her own, when I pulled in, it was already sitting out front all cleaned and a full tank. All she had to do was sign the papers with our favorite finance guy who is always makes sure he goes over EVERYTHING and answers ANY questions we may have. These two guys make the buying a car so enjoyable I wish I had more money to buy more cars just to see EVERYONE there. They are all so kind and helpful. So I am glad I have kids that all have leases due at all different times so I can come and see them when they need there next. Also glad my husband and I will have to say we both have a car and motorcycle addiction that they have filled more ways then one. We got a GREAT deal on a Harley Davidson.... YES A HARLEY!!! we love that bike. If I am over in service Mike will ALWAYS come and say hello and ask how we all are and remembers every ones name. I can't say enough good about this place. NO ONE there has EVER did us wrong, and I thank each and every one of you for treating us like you do. Every one at Klaben reassures me that there are still good people in this world and don't just do it for your money. I have stopped numerous times and bought nothing and they still treat me the same as if I was buying something. So that is why I am writing this report, because you will not get treated like you do here, like FAMILY!!! More

No pressure This dealership was recommended by several friends, who had purchased cars there within the last, with the recommendation of salesman, Mike Urbania, H This dealership was recommended by several friends, who had purchased cars there within the last, with the recommendation of salesman, Mike Urbania, His no pressure sales technique worked well for me, Great experience! And after the sale, took the time to explain all the options in the car, and how to use them. Never has a salesman taken the time to do that! Would definitely recommend both Klaben and Mike! More

Excellent people quality service. Mike Urbania walked me through the deal every step of the way. Klaben Ford has knowledgeable staff that go the extra mile to make sure you have a grea Mike Urbania walked me through the deal every step of the way. Klaben Ford has knowledgeable staff that go the extra mile to make sure you have a great experience buying from them and you get the best bottom line deal. Customer service is always great and friendly. I will definitely be a repeat customer. More

Honesty!!!! that is the key in any business. I had to take my son's girlfriends car in to have some recalls (which Ford is always quick to get taken care of as soon as they know) and her FREE oil I had to take my son's girlfriends car in to have some recalls (which Ford is always quick to get taken care of as soon as they know) and her FREE oil change and car wash. She also thought she needed brakes. Well I have never had some one be so honest to say that they didn't think they would, but would have them check and make sure any way. Well when all was said and done, she did not need brakes SERIOUSLY!!! ANY OTHER place would have just changed them and got the money for them or said they changed them and really didn't and charged you still. I feel Honesty is one of the most important quality in anything. Thank you Klaben for always being honest. this service department are Always quick to take care of you. I remember one time after I just got my truck and I set my bank card on the center counsel. Well when I stopped at a light my card slide into this opening and went down behind the dash. Well i had no appointment I just went straight in and they all jumped to it to get my card so I could continue on my grocery shopping trip. That is why I will ALWAYS deal with Klaben. All of the people are very nice there. More

Excellent Experience This was my first time buying/ leasing a new car for myself so I was nervous and had many questions about the process. Mike had helped almost all the This was my first time buying/ leasing a new car for myself so I was nervous and had many questions about the process. Mike had helped almost all the members of my family with their car needs so I knew going in that I was in good hands. Mike was extremely attentive, very empathetic to my needs, very personable and easy to get along with, and extremely knowledgeable about all of Ford's services and products. This was a very enjoyable and seamless experience leasing my first car and it was all thanks to the impeccable service from Mike! More

Excellent service Thanks Klaben for the quick and excellent service again. I appreciate that I don't have to wait forever for my service to be done and I know it's done Thanks Klaben for the quick and excellent service again. I appreciate that I don't have to wait forever for my service to be done and I know it's done right the first time. More

Brand new car My family has been buying cars from this dealership for years this is my first new car and the staff was incredibly helpful throughout the whole proce My family has been buying cars from this dealership for years this is my first new car and the staff was incredibly helpful throughout the whole process. More