Klaben Ford Lincoln of Warren

Called July 20-21st for service appt, was NOT scheduled until Aug. 11th! Unacceptable, 3 wks without a car? Way too long. A wk later, in my follow up call with Nate, told could bring car in for evaluati until Aug. 11th! Unacceptable, 3 wks without a car? Way too long. A wk later, in my follow up call with Nate, told could bring car in for evaluation (which was appreciated), it was the transmission. Transmission finally arrived/car fixed Aug. 22nd. Initially, communication was lacking. Told on a Mon., transmission was on truck would arrive by Fri. I had to call following Mon., no transmission yet. Was told Ford communication with transmission company was "email only" and answers could take a day or two. Follow-up status did get better with Nate. Overall, wait time at Klaben, even without having to order a transmission, was excessive. This will be my last Ford. My husband has driven a F-150 for years and he will never buy another. I love my Edge and loved Klaben's service, it's unfortunate that Ford has fallen so far these last couple of years. More

We are very happy with our new Ford. Chuck Potashnik and Michael Klaben Jr. made the entire purchase a great experience!! Chuck Potashnik and Michael Klaben Jr. made the entire purchase a great experience!! More

Great dealership. I am telling everyone I know how great I was treated there at Klaben in Warren. I’m very happy with my deal. I am telling everyone I know how great I was treated there at Klaben in Warren. I’m very happy with my deal. More

This is the second auto that I bought Klaben. I have never been to a dealership that treated me like they did. From the owner to the sales reps, finance, and service department they were all exc I have never been to a dealership that treated me like they did. From the owner to the sales reps, finance, and service department they were all excellent. I definitely will get my next vehicle there. More

BEST GROUP OF SERVICE PERSONNEL. We learned to trust this group from another Ford dealership we were at for many years. Heart broken when they left. Our previous Ford dealership was We learned to trust this group from another Ford dealership we were at for many years. Heart broken when they left. Our previous Ford dealership was bought out & service department went to awful experiences. We looked for another dealership, Decided to go to where we bought our 1st Ford. Luck struck! Our trusted service personnel were there. The team is friendly, funny, knowledgeable and trustworthy. More

Awesome people! Awesome vehicle.no regrets... Will definitely recommend to all my friends and family!! Awesome vehicle.no regrets... Will definitely recommend to all my friends and family!! More

Took my Ford Bronco to Auto Shop for a paint repair, and they absolutely crushed it. The paint match is 100% flawless—you can’t even tell where the damage was. Fast turnaround and top-tier customer service. they absolutely crushed it. The paint match is 100% flawless—you can’t even tell where the damage was. Fast turnaround and top-tier customer service. Highly recommend! More

I would recommend Klaben Ford in Warren to all my family and friends. Their staff was very personable and dedicated to ensuring I went home with the car of my dreams. and friends. Their staff was very personable and dedicated to ensuring I went home with the car of my dreams. More

The Klaben team treated us great! Great deal and unmatched customer service and care. Everyone shopping for a new car should give them a look and see for yourself!!! Great deal and unmatched customer service and care. Everyone shopping for a new car should give them a look and see for yourself!!! More