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Klaben Ford Lincoln of Warren

Warren, OH

4.8
3,712 Reviews
On behalf of our entire staff, we would like to welcome you and thank you for visiting. We are committed to delivering superior sales and service experiences for our customers...everyday! We strive to make every customer's experience and interaction with Klaben friendly, simple, straightforward and productive. We look forward to hearing from you and welcome your feedback.
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3853 Youngstown Rd.

Warren, OH

44484

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Showing 3,712 reviews

October 15, 2026

Did not receive normal paperwork not sure if they checked any fluids, brakes, filters etc. More

by Lincolnway4
Recommend Dealer
No
Employees Worked With
Nate
Oct 15, 2026 -

Klaben Ford Lincoln of Warren responded

Thank you for completing a review of our company. Your feedback is extremely important. Your comments are shared with our team to identify areas where we fail or excel. We clearly failed in your case by not providing the results of the multi-point inspection when your vehicle was complete. We apologize. We would like to send you the results of your vehicle’s inspection but are unable to match your contact information with the information received on this review. Please call or email me at your convenience so I can send you the appropriate paperwork. Thank you. Scott Burk, Service Manager. Phone (330) 369-4444 Extension 170. Email sburk@klaben.com

October 13, 2026

Great service and explanation of the services required. Time was of the essence for me and I was offered pick-up/drop-off service and I was able to get to work on time, which was awesome! More

by msdarlene357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Showen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2026

excellent support and service as always. Sometimes needing a repair is frustrating, Niall made the 3 day repair easier by keeping me informed on parts needed and expected completion. More

by JCARPENTER7865
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2026

Great service department, always honest and helpful. Never try to sell or do repair that is not needed. First class all the way. Appreciate them. More

by TAMARAM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Showen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Cramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2026

First time using service department, thought I was going to be there forever, but what neede done was finished in an hour and 15 mins…awesome! George was knowledgeable, helpful, and had a neat sense of hum More

by tkovach216
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Munno
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Showen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2026

All good service dept was good didn't have to wait that long very pleasedh u More

by johnronyak690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Showen
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2026

They pay attention to detail and answer your needs in a very timely manner. Great deals on tires right now. More

by gncalugar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Cramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2026

Best dealership experience every time! My family has purchased 3 cars here in the last 18 months. They always go out of their way to accommodate our needs and fit our schedule. I love this More

by TAMARAM0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2026

Always explain exactly what is wrong and are very helpful. Went out of their way to accommodate our schedule. Repair was warranty, I did not even know, that is how honest and forthright they are, alw More

by TAMARAM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Cramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2026

Dealership is great. Service dept sucks. I was given an appt by their scheduling dept for a recall, was told the part was there. When I got to the dealership for my appt More

by LURELLMOYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above
Oct 06, 2026 -

Klaben Ford Lincoln of Warren responded

Lurell, thank you for taking the time to provide feedback regarding your recent service visit. We sincerely apologize that the part required to complete the recall on your vehicle was not in stock on the day of your appointment. We failed, no excuses. Per our conversation on the phone, we will ensure we have the part set aside for your vehicle on Tuesday, the day of your next appointment. Please let us know if you change your mind on the complimentary loaner vehicle or pick-up and delivery options in the meantime. Thank you again for allowing us the opportunity to service your vehicle. Scott Burk, Service Manager (330) 369-4444 Ext. 170

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