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Klaben Ford Lincoln of Warren
Warren, OH
3,196 Reviews
On behalf of our entire staff, we would like to welcome you and thank you for visiting. We are committed to delivering superior sales and service experiences for our customers...everyday! We strive to make every customer's experience and interaction with Klaben friendly, simple, straightforward and productive. We look forward to hearing from you and welcome your feedback.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 3,196 reviews
December 06, 2023
always friendly and very helpful. explain what is wrong and let me knkw how it can be fixed. explain what is wrong and let me knkw how it can be fixed. More
by KLAMONT1970
Verified CustomerEmployees Worked With
Helpful December 06, 2023
Reliable, Caring, Dedicated & Personable staff. Never lost patience with me when I called frequently (waiting on a part). Very satisfied with the job well-done. Staff provided GREAT customer servic Never lost patience with me when I called frequently (waiting on a part). Very satisfied with the job well-done. Staff provided GREAT customer service. More
by msdarlene357
Employees Worked With
Neal AND Bill
December 04, 2023
This review is for KLABEN AUTO BODY not the dealership. Poor communication! They confused the names and numbers on the account several times. The receptionist, I can't recall her name (I believe it began w Poor communication! They confused the names and numbers on the account several times. The receptionist, I can't recall her name (I believe it began with the letter "B") was NOT friendly at all, borderline rude on the phone and in person. The staff called me once left a vm to tell me my car was ready (this was on a Friday), I never received the vm, until Tuesday at 450 pm. The staff never bothered to call me back ALL-day Monday, ALL day Tuesday. Those were additional days for a rental. One would think if you called someone on a Friday and they don't call you right back or at least by Monday to pick up THEIR car, a place of service would call the customer back and make sure they received the message! Jeff himself was kind, and professional. More
by jennifer.clay0
November 26, 2023
Great customer relations and service. Have been a loyal, longtime customer for years, because of this. Have been a loyal, longtime customer for years, because of this. More
by RICJAMES1220
November 14, 2023
honest and friendly never had a bad experience just had tires installed good price and efficient tires installed good price and efficient More
by MMCGEZER
Employees Worked With
November 13, 2023
John is a great representative of your company. He’s helped me numerous times over the years and always does it with a smile. He’s helped me numerous times over the years and always does it with a smile. More
by michaelschranz
Employees Worked With
November 10, 2023
Friendly, clean and accommodating. Would buy from them again. They made it easy to buy a car. Would buy from them again. They made it easy to buy a car. More
by Bdheffern
November 04, 2023
Mike was very professional and quick to find the perfect car I was looking for. Low miles and a decent deal on the monthly price. Made sure everything was smooth and easy and the detail on the vehicle was a car I was looking for. Low miles and a decent deal on the monthly price. Made sure everything was smooth and easy and the detail on the vehicle was amazing. More
by Dezaray Dietrich
Employees Worked With
November 04, 2023
I have had a fantastic experience, from the sales staff to the parts department, I will continue to be a customer of Klabens to the parts department, I will continue to be a customer of Klabens More
by Bigd
Employees Worked With
Other Employees :
Tom from parts, was awesome to. I ordered a floor mats over the phone and he was awesome
November 04, 2023
This dealership is fantastic and that is why I have used none other for the last many, many years. What I don't understand is that I just did one of these reviews very soon after I had the work done (10/17/ none other for the last many, many years. What I don't understand is that I just did one of these reviews very soon after I had the work done (10/17/2023) so I don't know why you didn't receive that one. More
by RITAW7500
Employees Worked With
