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Klaben Ford Lincoln of Warren - Service Center

4.9

318 Lifetime Service Reviews

3853 Youngstown Rd., Warren, Ohio 44484

318 Reviews of Klaben Ford Lincoln of Warren - Service Center

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July 19, 2018

"GREAT SERVICE AND CUSTOMER CARE"

- CAU568

Klaben Ford is a reputable dealership that you can trust with your car. They give you a price for your problem and they are so helpful and accommodating.

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Recommend Dealer
Yes
Employees Worked With
Jim Valesky
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Scott Burk
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 11, 2018

"The Works!"

- JSCOTTR9091

I had The Works done on my daughter's car and while I was there a terrible storm hit the Warren & Howland areas knocking out the electricity! The shop guys still finished my car in spite of the situation and got me on my way! They have the greatest service department and employees I have ever dealt with!!

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Recommend Dealer
Yes
Employees Worked With
Bill Basista
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff Johnson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Renier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michael Klaben
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michael Klaben Jr
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 11, 2018

"Quick repair while traveling"

- Traveler

While traveling cross country on a Sunday near Warren the power steering failed on my car preventing us from continuing our trip. We had the car taken to Klaben Ford knowing they were closed but hoping for repairs first thing on Monday. We were met by the Service Advisor, John Renier, early the next morning when we got to the dealership. After explaining our situation he had a technician (I didn't catch his name) go right to the car and immediately take it into the shop for repair. We were back on the road just over an hour later with the part replaced and the car washed for good measure. This was an excellent experience for us and reaffirmed our trust in Ford service when you are away from home. Mr Renier treated us like valuable customers even though he knew we were just passing through and needed assistance. The technician did an excellent job and explained what he had done and what had caused the problem.

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Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 05, 2018

"oil change"

- DPLANT101

Because I bought my Fusion at Crown Ford they gave me my first oil change and tire rotation free. The customer service was just as good as if i was paying.

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Recommend Dealer
Yes
Employees Worked With
July 03, 2018

"Very good job"

- LCLSR48

I come there because you guys should do a great job on my truck. And I would like to thank you guys very much so. You do a great job.

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Recommend Dealer
Yes
Employees Worked With
Bill Basista
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joseph Filipovich
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bo Urban
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 01, 2018

"oil change "

- duke6

My Lincoln 2013 MKZ needed an oil change and what i like most is you are able to pull in with no appointment. While i was there the service advisor told me of an recall item that needed done. I have taken my vehicles there for years for service and will continue to do so.

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Recommend Dealer
Yes
Employees Worked With
Karl Fauvie
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 29, 2018

"The service department show it care about your problems."

- Jim in claims

I had the car in Saturday for the regular maintenance & made a Thursday appointment for replacing the front brake calibers due to the front brakes pulsating. before 18,000 miles. The work was done, and properly and now the brakes feel like they did when new.

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Recommend Dealer
Yes
Employees Worked With
Jim Valesky
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Scott Burk
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Karl Fauvie
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Renier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Heather Arden
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michael Klaben
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bo Urban
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 29, 2018

"Would change and car wash"

- r516932

This dealership never lets you down. There is no where else we would take our vehicles to. The service is great, and the employees are the best..

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 12, 2018

"FORD FUSION SERVICE"

- APSDDS1952

I HAD RECALL NOTICE / REPAIR DONE ON MY FUSION WHILE ALSO GETTING NEW TIRES, OIL CHANGE & ALIGNMENT SERVICES PERFORMED WHILE I TEST DROVE A NEW FORD ESCAPE SUV

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Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Urbania
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 12, 2018

"Professional and genuine "

- osu217

I’ve always received awesome service at this location. Friendly, genuine and good at what they do. Makes me feel confident in their work. Appreciate that they go above and beyond to assist each customer.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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