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Klaben Ford Lincoln of Warren - Service Center

4.9

223 Lifetime Service Reviews

3853 Youngstown Rd., Warren, Ohio 44484

223 Reviews of Klaben Ford Lincoln of Warren - Service Center

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October 17, 2017

"EXCELLENT SERVICE FOR MANY YEARS!!"

- MBARTON356

I have been going to Klaben Crown Ford and recommending it to many people, for many years. The service department is outstanding, never any surprises when I show up to pay the bill, honest and friendly service. Outstanding and will continue to go there till I can no longer drive!

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Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 16, 2017

"Super Friendly, Excellent work"

- melmilliron

I had a damaged tailgate that needed replaced. Jeff gave me an estimate very quickly. We got the work scheduled in a timely manner. The body shop staff painted the tailgate so well that it looks new, a perfect match to the rest of the truck.

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Recommend Dealer
Yes
Employees Worked With
Jeff Mundell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Don't know who painted the tailgate, but he did a great job.
October 13, 2017

"The best service department in the country !"

- JBF6259

As always, I was greeted in a friendly & professional manor, the work was performed in a timely fashion & always right the first time ! I recommend Klaben service to everyone, & always a nice selection of new & used cars & trucks when your ready for one !

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Recommend Dealer
Yes
Employees Worked With
Karl Fauvie
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Renier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 11, 2017

"Excellent "

- HOLLYKISTER

Very friendly, had my car right in an out. Kept me updated . let me know what i would be needing for my car soon. Washed my car.

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Recommend Dealer
Yes
Employees Worked With
Chuck Potashnik
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Scott Burk
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 09, 2017

"Excellent service"

- RoyScott1800

Had my Expedition in for repair service and they fixed the problem the first time. I didn't have to wait hours and hours like some other service departments I have dealt with.

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Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 04, 2017

"Very Satisfied "

- DDJC1

I brought my Dodge Charger in for a oil change. I was a little worried because I didn’t own a ford... but Klaben of warren made me feel like family! They explained everything to me in language I could understand. I look forward to my next visit ! 😊

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Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 28, 2017

"Always excellent"

- ESDAVIS

Staff is always professional and friendly. They listen and are always helpful. My vehicle was returned in great condition, clean, and repaired. Customer waiting area is beautiful!

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Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 27, 2017

"Disappointed "

- jrh61046

Had four tires changed and when my SUV went in for service there was no noticeable whining noise. As I was driving home I noticed a humming noise coming from front wheels. I thought it was tires, and went back the next day to ask service to drive and check it out. He declined and said it was the way tires wore on other vehicle. Fast forward a week and I had to have front wheel bearing replaced??--$340. And of course service said " it couldn't have been anything we did". But no problem until tires were changed!! VERY STRANGE!!

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Recommend Dealer
No
Employees Worked With
Other Employees : Not sure of service emp name
Oct 09, 2017 -

Klaben Ford Lincoln of Warren responded

Thank you for taking the time to share your concerns. Please contact me so we can address the issue. We value your business and hope to exceed your expectations in the future Sincerely, Jeff Johnson Asst. Service Manager

September 27, 2017

"Excellent experience with service center"

- Lincoln

Dropped off car and walked across the street to my office. When oil change was completed, was called and walked back over. Entire process was very quick and handled professionally.

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Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 27, 2017

"Oil change"

- KATIEPHIBBS

The staff are the best part of the visit. They are always kind and smiling! Service is not too long. The waiting room has a tv, comfy couches, water bottles, coffee and even an office to use so you can work while you wait.

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Recommend Dealer
Yes
Employees Worked With
1
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