5,371 Reviews of Klaben Ford Lincoln - Service Center
Always greA+ service, love the staff working here. Mario has consistently been a solid employee each and every visit. Thank you all for your service during this time! has consistently been a solid employee each and every visit. Thank you all for your service during this time! More
I have been having my current and previous car serviced at this location. I am more than pleased. I have another family member also going there and pleased at this location. I am more than pleased. I have another family member also going there and pleased More
Fab service. Work done right and on time. Great communication. The shop is neat and organized. Brandon and the team are the best. Could not have been better. communication. The shop is neat and organized. Brandon and the team are the best. Could not have been better. More
Always pleasant and professional, with work done in a timely fashion. Separate customer lounge with no salesperson trying to sell you a new car. I highly recommend. timely fashion. Separate customer lounge with no salesperson trying to sell you a new car. I highly recommend. More
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Klaben Ford has always been good at their services for me. Good follow up fir any questions I have. Great on supplying a tie to home and back when needed. me. Good follow up fir any questions I have. Great on supplying a tie to home and back when needed. More
Vey professional and the detailing was perfect!! Brought in for recall and had trans. serviced..decided to have it detailed, great job. a will use again. in for recall and had trans. serviced..decided to have it detailed, great job. a will use again. More
For the first time coming to Klaben Service, I felt like the service advisor was determined to sell me a line of BS. I’ve always had advisors I felt to be honest and knowledgeable about my truck. This past the service advisor was determined to sell me a line of BS. I’ve always had advisors I felt to be honest and knowledgeable about my truck. This past visit was far from that. I had questions about my transmission and felt that I was being talked down to. Then at the desk I was handed a piece of paper showing a total of $254 vs the $50 oil change I had come in for with things like “brake cleaning” on it. When I asked what this paper was for he said oh that’s for next time you come in. Given this was a holiday weekend, I elected to drop my truck off and asked that I be called when it was done so I could pay and the keys could be left in the vehicle in the parking lot. Well at 4:45 I still had not heard from the advisor so I called, come to find out that the advisor I had left for the day without passing along that I was waiting for them to call me. Good thing I called otherwise I would have been without a vehicle until Tuesday. More
no issues - everything I expected -friendly courteous service . in and out, car finished when expected. Quality work care continues to run great with no issues. service . in and out, car finished when expected. Quality work care continues to run great with no issues. More