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Kim Wolfram
1,085 Reviews
I have been in the automotive business for over 32 years. I have been ranked in the Pittsburgh Region for Top 10 Service Advisors for over 11 years with Ford Motor Company. I pride myself on great customer service, and will always be willing to go above and beyond to make sure each and every customer is happy. I work closely with many of the local Police Departments in servicing their fleet vehicles. I love working at Klaben, and truly enjoy the work I do. I enjoy meeting new people, and assisting you with future auto service. I hope to see you soon! 330-673-3139 ext 222
Read moreDealership Experience
16 yrs, 6 mos
Industry Experience
39 yrs, 5 mos
1,085 Reviews
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1085 Reviews of Kim Wolfram
Verified Customer
June 16, 2025
Kim Wolfram continues to be a shining star in the world of Auto repair. I feel that her advice and counsel are in my best interest. I trust her completely. of Auto repair. I feel that her advice and counsel are in my best interest. I trust her completely. More
by rperry10
Other Employees Tagged: none
June 16, 2025
The Klaben Ford dealership has provided me with the highest quality of service once again. This latest experience proved that each person who worked on my car was a great communicator, professional, a highest quality of service once again. This latest experience proved that each person who worked on my car was a great communicator, professional, and knowledgeable. I wanted to have the oil changed less than a month from the previous oil change in Pittsburgh. I wanted to check the work done by a mechanic in Pittsburgh. I was willing to pay for a second oil change after 400 miles for confidence that the job was right. Pittsburgh mechanic mis-threaded the filter, which splashed oil over the engine, I wanted Klaben's mechanics to make my car safe. I also replaced the shifting dial, front and rear brakes, 4 tires with alignment. All of this work was done in a timely manner and with full explanation of what needed to be done. Kim kept me updated every step of the way. She was able to locate the shift dial that was needed. She had the part sent with expedited shipping, knowing I needed my car. I want to acknowledge Kim's extra effort. Christine was able to help me by delivering a personal note of thanks to Mr. Klaben. Thanks to all! I will continue to drive 100 miles to get my Ford Escape serviced here! More
by Traveler
Other Employees Tagged: Unfortunately, I do not know the names of the mechanics who worked on my car. The work was excellent!
June 12, 2025
Joe has been my service rep for more than eight years. He’s always kind and thoughtful. Answers questions well. I love to joke with him about RainX windshield wiper fluid, I don’t like them to put the blu He’s always kind and thoughtful. Answers questions well. I love to joke with him about RainX windshield wiper fluid, I don’t like them to put the blue in my car. We always have a good chuckle over that More
by pamsweese
Other Employees Tagged: Mona Crooks, Joe French, Luke Deegan
June 06, 2025
Kim Wolfram is amazing. On May 31, 2025, I brought a recent acquisition in to Klaben Ford-Lincoln of Kent for 2 tires and an alignment (plus a few minor things) and left ver On May 31, 2025, I brought a recent acquisition in to Klaben Ford-Lincoln of Kent for 2 tires and an alignment (plus a few minor things) and left very specific instructions about saving the two old tires which still had enough tread on them to make spares. I had also detailed the vehicle before going in for the tires and they took excellant care of my car, the way I do. It was as clean coming out of the dealership as it had been going in. And when I picked it up Carl B. stopped at Kim's desk to say hello and ask how my family was doing. What a class act, love them! More
by lee.ann.rizzo
Other Employees Tagged: Carl Bujorian
June 05, 2025
We took our 2024 Ford Escape in for its 15,000 mile check up. Kim Wolfram did her usual excellent job of checking us in and explaining the work to be done. We got back the car before the time she promised. up. Kim Wolfram did her usual excellent job of checking us in and explaining the work to be done. We got back the car before the time she promised. We also worked with Kim to set up a service time for our 2023 Ford Transit camper van, including ordering new tires. This will prepare us for our next big trip. Thanks Kim! More
by Chris W
June 02, 2025
I felt well taken care of. They were efficient, thorough and transparent. My appointment was quick and easy and we set up a follow up appointment to handle recalls that suited They were efficient, thorough and transparent. My appointment was quick and easy and we set up a follow up appointment to handle recalls that suited my busy schedule. More
by Jenpicciano
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