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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,377 Reviews

5,377 Reviews of Klaben Ford Lincoln - Service Center

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January 25, 2017

Excellent Service, Excellent Staff Recently visited Klaben for service on my 2016 Subaru Impreza. I was very, very impressed with all of the staff I dealt with, and the quality of servi More

by mjr1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Perkins, Brandon Brinko, Patrick Sandy
January 25, 2017

Service I'd like to thank Pat and his service team for quickly repairing my daughters Jeep Liberty and getting her back on the road the same day. Thank you P More

by JohnnyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Brinko, Patrick Sandy
January 25, 2017

Body Shop warranty service Artie provided a seamless experience from explaining to scheduling to work done Work was invisible (what more can you ask for with body work) and More

by Denny
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2017

always satisfied.Pleasent experience, every visit service reps communicate everything. answer every question. i leave satisfied, every time.the waiting area is clean and comfortable.relaxing atmospher More

by LISALISAMARIE55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
January 22, 2017

Top notch service at Klaben! The service department at Klaben goes above and beyond to give great service. They did everything they could ahead of time which meant that our truck More

by Lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2017

Excellent! Service was great, efficient and professional. The waiting room was clean and well supplied. The price was right. The wait time was good. I called on More

by Badmoonrising44281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wilson
January 22, 2017

Great Customer Service I am a long time customer of Klaben Ford in Kent.. I keep coming back because of consistent high quality workmanship and great customer service. I al More

by Paul 3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wilson
January 20, 2017

Kent Klaben Ford is the best! I cannot believe what fantastic and prompt service I received this past week! What a wonderful group of people! I consider myself lucky to have purc More

by Tfurtney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Brinko, Andy Bellian
January 20, 2017

Lincoln MKX Service This dealership has our business for life. Kim is amazing, knowledgeable, always helpful and friendly. Our car is returned to us clean. Really, we More

by cochranes93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2017

Service that cares I pulled in to the service station without an appointment. Had an issue with the driver door not latching. The truck was taken in, examined and worked More

by jhunt32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wilson
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