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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
481 Reviews
Call Service Center (541) 205-4504

481 Reviews of Klamath Falls Toyota - Service Center

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October 29, 2024

They do a nice work although it could take time but they do an excellent job More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie
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Oct 29, 2024 -

Klamath Falls Toyota responded

Thank you, Maria, for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 28, 2024

Easy to get to. Service is always fast and friendly and knowledgeable. Bathrooms are clean. Always a great experience! More

by weeezer_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 27, 2024

Appointment at 2:00pm. Car was in shop at 2:03pm. Said it would be ready at 3:00pm was ready at 2:50pm. Perfect score. Loved the coffee machine. Great Expresso. Will be ba More

by prindiville3rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2024 -

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 26, 2024

Had a very good experience. Staff was great and. Very informative and polite. Treated me very well More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2024 -

Klamath Falls Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 24, 2024

They were very prompt and courteous. I appreciated the service guy showed me the air filter and that it needed replaced. Thank you! More

by PATTIVIEIRA14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lana Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Klamath Falls Toyota responded

Patti, Thanks for sharing about your service experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 24, 2024

Very clean with a good inventory of new and used cars. The people are friendly and helpful. The sales staff manages to be the perfect combination of being there when you need them without being overly agg More

by dlsnels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lana Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe in service, Levi. In sales
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Oct 25, 2024 -

Klamath Falls Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe, Levi, and our team met your expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 22, 2024

Got my car in right away, Got my car done quickly. Service writer was friendly and helpful. More

by HG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donny
Report | Print
Oct 22, 2024 -

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 22, 2024

We purchased two vehicles from them in the past month and have been very happy with the service and them taking care of the out of state paperwork. More

by BEECHMOM
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
DeSean, Dave, Tim, Crystal.
Report | Print
Oct 22, 2024 -

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We hope you enjoy your new vehicles! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 22, 2024

Amazing service such nice people, comfortable waiting room was in and out in the matter of 30 minutes. Such nice customer service from the people there everybody was so kind and willing to help More

by Christinmosier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 21, 2024

Your sales agent Ashley was awesome, very detailed oriented. Answered all our questions and explained the details of the car. More

by SPORTFAMLY
Recommend Dealer
Yes
Employees Worked With
Ashley Couey
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Oct 22, 2024 -

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear Ashley was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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