Klein Honda

Klein honda dealer looks like our family car dealer , as this is the dealer our family buys car all time. Gives good pricing,good customer service, friendly sales agent which also helps to know the vehicle this is the dealer our family buys car all time. Gives good pricing,good customer service, friendly sales agent which also helps to know the vehicle easily and guide u step by step smoothly and easily, we already had two vehicles from klein honda and this is the third time we are buying it from them. Sales agent Raj sharma was been very helpful in our buying car deal procedure with klein honda and same with ken fisher too. hoping this relationship goes on and in future we buy more cars from there for our kids too. More

After an internet search revealed that Klein Honda had the vehicle I was looking for. I initially worked with the dealership online and followed that up by phone. We basically completed a deal on the ph the vehicle I was looking for. I initially worked with the dealership online and followed that up by phone. We basically completed a deal on the phone and followed it up with me flying into the area, Jared picking me up at the airport, helping me through the paperwork and sending me on my way with my new Honda Ridgeline. I have no reservations in recommending Klein Honda. Jeff Brower More

I got called re: a promotion the dealer was having for those of us with lease purchase programs that were soon to expire. Ironically, we had been thinking of what to do with this 2009 Accord whose lease e those of us with lease purchase programs that were soon to expire. Ironically, we had been thinking of what to do with this 2009 Accord whose lease expired in 10 months. After a couple of attempts and a couple of call-backs, Raj and I connected on his third attempt. He said that Honda had a promotion whereas we could probably turn in our Accord for a 2011 version and have the same payments, possibly lower (we could, of course, opt for a different model if we wanted to, but we didn't). Hard to believe, but it was worth checking out. We went in on a Friday evening and looked at what they had to offer, drove one of them, but told him we had to think about it. While it seemed okay with him, I wasn't so sure about it being okay with his sales manager, who we saw speaking to him as we left. We came back having a chance to look at the details and pricing of the vehicles we had honed in on, then drove the second possibility, and as we were considering, the Sales Manager approached. I bristled, expecting a hard sell, but he mostly listened, which was refreshing. Raj asked us which one we wanted to focus on, and the negotiations began. He was very low key, never saying "what will it take to get you into this car," but the first result was about the same payments, so we told him we expected something better. We wound up with ~10% lower payments, our objective, which I think was best for both sides. Of course, I would've liked to have started at this point! Raj was even willing - and did - ask about other things, such as refunding the unused extended warranty on the first car. All this for a car that was 2 years newer, was more deluxe, and is rated +4 MPG higher. The finance segment, which I also always dread, was also lower key than usual, with minimal pressure. The unfortunate part there was that we had to go back to re-sign the papers due to some glitch, then again (we had them go to our home for that), which was a bit irritating. At least when this was done, however, the checks for settling, e.g. one of our payments for the 2009 was charged in-between, were issued promptly. During our first finance segment, Raj offered to re-program the new car with our former car's radio settings, and after we were done, showed us some of the electronic features, which the time of day (11 p.m.) made to be more of an overview in terms of comprehension. Nobody's ever done either of those in over 36 years of car buying, and by the end of this, Raj was more of a friend than an adversary, that's almost happened only once before, and he has even followed up twice after the sale, and I've never had any car salesperson follow up after the sale, and only one has ever mentioned doing so, but didn't. One thing I'd like to see, however, is a primer on leases, as this hasn't been clear in either of our leasing experiences, but at least Raj told us the money factor, which I never got out of the previous transaction. More

Klein Honda was most willing out of 3 dealerships to work with us to get us into the car we were happy with. We came to an agreed price on a great vehicle within a very short time and they made sure to show with us to get us into the car we were happy with. We came to an agreed price on a great vehicle within a very short time and they made sure to show us options and wanted us to be in what fit us. Jared was a very friendly and informed salesman and we would recommend both the dealership and Jared to anyone looking for new or certified used. More

Raj was an awesome person to work with, he is not your typical pushy salesman. He a modern one. He was super easy to work with and he got me my car (Honda CRZ) that I wanted at a great price. typical pushy salesman. He a modern one. He was super easy to work with and he got me my car (Honda CRZ) that I wanted at a great price. More

We looked for a Honda Odyssey with all bells and whistles. He was a good communicator, accommodating and answering our questions Jared got us a good fully loaded 2007 Touring model... and we went whistles. He was a good communicator, accommodating and answering our questions Jared got us a good fully loaded 2007 Touring model... and we went away happily. Three months later we realized the Odyssey was not working well for us although the primary drive loved it It was a bit too big for our garage and the seats were a bit too high to get in and off. We contacted Jared and asked him to help us exchange for a model that would be more appropriate for our needs. The day we came in to look over other vehciles, Jared quickly said he found the pefect one for us. True enough, he got us a 2008 CR-V with a navigation system - even though we miss the power sliding doors and tailgate, we are now 100% satisfied with our "newer" Suv. Thank you, Jared! More

We test drove a 2011 Accord at this dealership and the sales guy was very nice but didn't seem very knowledgeable about the car. When we showed interest in purchasing the car, the sales manager came over sales guy was very nice but didn't seem very knowledgeable about the car. When we showed interest in purchasing the car, the sales manager came over and was very rude. Right after meeting this person we were given the stiff treatment, are you going to buy a car today otherwise I don't want to waste my time. Uhh...If we didn't want to buy a car why would we be sitting here asking you what price you can offer us? We don't spend time at car dealerships for enjoyment. The sales manager needs some sensitivity training to learn how to respect customers. Because of his poor attitude we won't return and will make sure to not recommend this place to anymore. Lost out on a cash paying customer! We will be buying a new car in the next week from someone else who will give us some respect. More

I am currently negotiating with sales to take my used car back. I test drove the car, negotiated a price and signed the papers. As I was test driving the car, the transmission acted a little funny, so I ques back. I test drove the car, negotiated a price and signed the papers. As I was test driving the car, the transmission acted a little funny, so I questioned my salesman about it and he and his sales manager assured me and staked their reputation on their representation of the condition of the used car. "There has been a 110 point inspection and everything is okay. We wouldn't sell you a car in bad condition. That would be bad for our reputation." I drove the car for a day and asked my wife to drive it also. She noticed the same things that I did. I took the car to another Honda Dealer that I have had wonderful and friendly service from and they said that the transmission was not going to last a month under normal driving conditions. ($3100 plus tax to fix it.) I took the car to a smaller shop that I have had great service from and they said I was taken advantage of.($3500 to $4000 plus tax.) I took the car to Klein Honda and Tim, who was great, said he was sorry but it would cost $4167.26 to fix it but because it was so soon after I bought it they could take $500 off. I paid the going retail market price for the car--if it had just had a safe and working transmission. Those silly boys think I want to own a $6500 car and pay $10,000+ for it. If you want to be lied to, taken advantage of and then, have to wait a week after you tell them what is going on and then still not have a resolution, KLEIN HONDA IS THE PLACE FOR YOU. I am guilty of being anxious and uninformed, but those guys are just willing to lie and deceive to make a sale. More

They tried to screw us over big time. Trade in was set way to low, no negotiation in sticker price and they offered a 9.5% loan interets. When I explained that we are better off to go to our own bank to g way to low, no negotiation in sticker price and they offered a 9.5% loan interets. When I explained that we are better off to go to our own bank to get a loan for 4.99% they turned around and gave us a 4.9% loan. So all over I cut down $12000 in cost. I was very upset that I had to fight for every dollar. I bought a Kia several years ago and my experience was much different. If you buy a car at Klein Honda, don't take no for an answer and do your HOMEWORK. It could cost you. Check on loan availabillity and interest rate somewhere else BEFORE you accept Honda's loan offer. Also know exactly what your trade in is worth. They also offered to take care of registering the new car and de register the old car with my insurance. When I did not get new insurance cards a month later, I found out that they did nothing. I would never buy a car there, but my boyfriend had his eye set on the car and was not willing to walk out. More

To put it bluntly, we were lied to regarding the pricing on a new purchase, with trade, of a CR-V EXL. We had come to an agreement on the trade-in value and the price of the CR-V, with accessories both w on a new purchase, with trade, of a CR-V EXL. We had come to an agreement on the trade-in value and the price of the CR-V, with accessories both wanted and already installed. The salesman and the "guy in the back office" agreed to waive the fees for the accessories. The salesman took our pricing sheet back to the "guy in the office" and came back with a new pricing sheet with a higher number than we had agreed to. They wanted us to pay for three of the accessories (plus installation fees), increasing the price we had agreed upon a little over $1,200.00. After telling the salesman that this was totally unacceptable and that he knew he had agreed to waive the price of the accessories, he went back in to talk to the "guy in the office". Finally the "guy in the office" came out to talk to us, and he stated that neither the salesman nor he had made such an agreement. I told him to look at the previous pricing quote, but he refused. I told him the deal was off, he said okay, and we left with a very bad taste in our mouths. Essentially, we were left with the fealing that "we" were being called untruthful. I felt really bad for our salesman because he worked very hard during our negotiations to reach an agreement. If he signed off on more than "the guy in the office" could chew, then he should have said so. We may have been able to negotiate further but when "the guy in the office" refused to look back at the previous pricing sheet, that sealed the deal. We left and were able to purchase the very same vehicle at another Honda dealer later that evening, using the Costco program, at a better price in half the time. More