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Koeppel Nissan
Jackson Heights, NY
755 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 755 reviews
October 31, 2017
Incredible service Very satisfied with the overall quality and level of attentiveness by all members at this dealership. I left happy with my purchase. Would highly reco Very satisfied with the overall quality and level of attentiveness by all members at this dealership. I left happy with my purchase. Would highly recommend this dealership! More
by Slava T
Employees Worked With
John Lebron, Rachel Babbitt, Mike Danys
Helpful October 30, 2017
Very happy It was our first car; we heard fe friends and family this is a good dealer to buy from. Luis Salas our salesman was great help very professional. We It was our first car; we heard fe friends and family this is a good dealer to buy from. Luis Salas our salesman was great help very professional. We recommend this place to friend family and everyone. More
by Pathfinder
Employees Worked With
Luis Salas
October 29, 2017
Good service Free breakfast, fast service helpful staff and clean waiting room and car washed my car after service.waiting time is no bad even there no appointment Free breakfast, fast service helpful staff and clean waiting room and car washed my car after service.waiting time is no bad even there no appointment More
by Augie23karen1
October 28, 2017
Deal made! Lenny made it a great experience, over the course of 2 weeks Lenny kept up with me and even communicated through text sometimes which is easier for me Lenny made it a great experience, over the course of 2 weeks Lenny kept up with me and even communicated through text sometimes which is easier for me. down to earth and great communication, he went above and beyond. More
by Adam
Employees Worked With
Lenny Mihailov
October 28, 2017
Great service Mike and Rajib were helpful with finding a deal that works best for me, service was quick and pleasant. Great experience! Thank you Koeppel Nissan Mike and Rajib were helpful with finding a deal that works best for me, service was quick and pleasant. Great experience! Thank you Koeppel Nissan More
by Izaamelia
Employees Worked With
Mike Danys, Rajib Aj Miah
October 27, 2017
Stress free, straightforward experience. From my call to make an appointment, to closing on the car, really great communication. I got a no pressure, honest assessment of my needs and was sh From my call to make an appointment, to closing on the car, really great communication. I got a no pressure, honest assessment of my needs and was shown a number of cars that fit my budget. Very easy process, that was well explained to me the whole way More
by Awgrbr
Employees Worked With
Lenny Mihailov
October 25, 2017
Great dealership. Had an awesome experience purchasing a new 2017 Rogue SL from Koeppel Nissan. I worked with Matthew, who was very professional and respectful. Got the Had an awesome experience purchasing a new 2017 Rogue SL from Koeppel Nissan. I worked with Matthew, who was very professional and respectful. Got the car I wanted at the great price, was pleasantly surprised on my over all experience at koeppel nissan. Thanks:) More
by Ouyangli
Employees Worked With
Matthew, Alex Castrillon, Mike Danys
October 24, 2017
Uh.....MAZING Pablo Jimenez was completely amazing. He and his team were wonderful with us. Did not expect to be treated so well, ususally people say that when visi Pablo Jimenez was completely amazing. He and his team were wonderful with us. Did not expect to be treated so well, ususally people say that when visiting dealers all they do is try to get your money. They were patient and made sure that we left there satisfied. All of our needs were met and we wished we had visited them sooner. Thanks Pablo and team! More
by Driver619
Employees Worked With
Pablo Jimenez, Rachel Babbitt, Fabio GOMEZ
October 22, 2017
Solid and fair dealership The managers at this dealership were more than fair, very knowledgeable, and went beyond the call of duty to provide great customer service. I felt li The managers at this dealership were more than fair, very knowledgeable, and went beyond the call of duty to provide great customer service. I felt listened to and cared for after a long process of trying to buy a car. After months visiting dealerships, I finally found the car I wanted and dealership that hoped for. The get extra points for having a finance department that is stellar. More
by Davita4556
October 19, 2017
Great People This is my second vehicle I purchased from Koeppel. They are good and so are the sales people. Lenny was a pleasure to work with. This is my second vehicle I purchased from Koeppel. They are good and so are the sales people. Lenny was a pleasure to work with. More
by AYS718
Employees Worked With
Lenny Mihailov
