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Koeppel Nissan
Jackson Heights, NY
760 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 760 reviews
October 24, 2022
Awesome experience. Raul gave me a great deal on a new 2023 Nissan Altima. Strongly recommend. The best ever !!! Raul gave me a great deal on a new 2023 Nissan Altima. Strongly recommend. The best ever !!! More
by doris.mason40
Employees Worked With
October 23, 2022
Dealership was ver professional, staff was kind, location was very spacious and had many cars to look at and possibly drive off the lot. Abdul assisted me with meeting all my needs and helped me with the ins was very spacious and had many cars to look at and possibly drive off the lot. Abdul assisted me with meeting all my needs and helped me with the insurance process. Abdul was knowledgeable and friendly. Thank you for doing business with me Nissan Koeppel. More
by beatriz abreu
Employees Worked With
October 23, 2022
Raul was informative, provided necessary advice, and patiently answered all of our questions. Good job. patiently answered all of our questions. Good job. More
by dgwilcox1965
Employees Worked With
October 23, 2022
I had an amazing experience as always here at Koeppel Nissan. Clifton Boyce my sales person and the two sales managers John Lebron and Gerard Baptiste were absolutely amazing. They all helped me get out Nissan. Clifton Boyce my sales person and the two sales managers John Lebron and Gerard Baptiste were absolutely amazing. They all helped me get out of my lease early and into my New 23 Altima. They all made the experience a very seem less process. Definitely will be coming back here in the future. More
by Usman Sheikh
October 22, 2022
Danny was absolutely amazing! ! We came in with a 2019 pathfinder and he was able to get us into a 2023 pathfinder! We’re extremely grateful for all of Danny’s efforts in getting u ! We came in with a 2019 pathfinder and he was able to get us into a 2023 pathfinder! We’re extremely grateful for all of Danny’s efforts in getting us into that new pathfinder thank you so much Danny you’re the best !!!!! More
by Framirez93
Employees Worked With
October 22, 2022
11/10 experience. Danny was thorough, welcoming, professionalism, and comforting through the entire experience. While nerve wracking at certain points, he reassured me Danny was thorough, welcoming, professionalism, and comforting through the entire experience. While nerve wracking at certain points, he reassured me every step of the way. Everyone at Koeppel Nissan was extremely welcoming. I will definitely be returning to Koeppel Nissan in the future. More
by Kylaleary2
Employees Worked With
October 17, 2022
Thank you so much Deslie for your help with getting our new car. Your professionalism and expertise has really made our buying experience a smooth and pleasant. new car. Your professionalism and expertise has really made our buying experience a smooth and pleasant. More
by IMANUEL.ELTANYA
September 30, 2022
Very pleasant and very helpful. Loved working with him. I would defined do business with him again and refer him to others. Loved working with him. I would defined do business with him again and refer him to others. More
by Lisette1390
Employees Worked With
Other Employees :
Louis Stenger, Usman Sheikh, Clifton Boyce, Tirso Rodriguez
September 30, 2022
This is my second lease through Chris at Koeppel Nissan, and it could not have been a better experience! From his first "I have a great car for you" text to the electronic paperwork and delivery of the vehi and it could not have been a better experience! From his first "I have a great car for you" text to the electronic paperwork and delivery of the vehicle all in less than 18 hours, he went above and beyond for us (again!). More
by lori
Employees Worked With
Chris Jimenez
September 28, 2022
My experiences with Koeppel Nissan have been great! Danny Colon always welcomes you like family. I've been part of the Koeppel Nissan family since 2016 and will continue to do so. Thank you Danny an Danny Colon always welcomes you like family. I've been part of the Koeppel Nissan family since 2016 and will continue to do so. Thank you Danny and Tony for making the process seamless. More
by Rogue511
