Koeppel Nissan

When I went into the used car section of the Koeppel Nissan dealership I had already pretty much knew what I wanted. Joel made the buying process very straightforward with no pressure for me to buy any Nissan dealership I had already pretty much knew what I wanted. Joel made the buying process very straightforward with no pressure for me to buy anything that I didn't need. Not being charged with and not having to haggle about "reconditioning" fees was a plus. I know many dealerships (manufacturer based and independent) often charge reconditioning fees for used cars. These fees are above and beyond the advertised purchase price of the cars. Joel even gave me a ride to pick up my new car after a big snowstorm. More

Sales representative was courteous and friendly. He helped me find my dream car because he exactly what I was looking for. I didn't feel like I was pressure to lease your brand like other dealers helped me find my dream car because he exactly what I was looking for. I didn't feel like I was pressure to lease your brand like other dealers that I had visited. Thank you for all your help. More

My experience at Koppel Nissan was extremely positive. Both the manager Pablo and the salesman, Nash, provided great customer service in a timely manner. Nash explained everything to me in terms of termi Both the manager Pablo and the salesman, Nash, provided great customer service in a timely manner. Nash explained everything to me in terms of terminating my lease early and buying a new vehicle. He was straightforward and honest and clearly wanted to make this a positive buying experience. I received a follow up call the day after I purchased my vehicle. I truly appreciate this great customer service as I have not experienced this at either of the two other dealerships I have used in the past. More

Although I have had good experiences in my dealings with Koeppel Nissan in the past Mr. Kadis was truly exemplary in my current dealings. His experience,as well as, formidable knowledge made my purchase of Koeppel Nissan in the past Mr. Kadis was truly exemplary in my current dealings. His experience,as well as, formidable knowledge made my purchase of 2100 Murano S both easy and pleasurable. He help and guidance were immeasurable ! More

Koeppel had a black 2008 Dodge Avenger, which is all my son wanted. After exhausting every effort to find a decent one locally, including actually purchasing one last week that turned out to be a stolen ve son wanted. After exhausting every effort to find a decent one locally, including actually purchasing one last week that turned out to be a stolen vehicle, we broadened our search on cars.com and found the vehicle at Koeppel. Yes, it was an hour and a half away, but Pablo negotiated the price I needed, assured me the car was mint condition (IT WAS!), and we made the trek on Sunday, January 16th, 2011. I was so confident in Koeppel at that point, my brother gave us a ride, dropped us off a half hour before the dealership opened, AND WENT BACK HOME... leaving us in Queens. From start to finish, I was not disappointed. The follow ups from Pablo prior to the purchase were incredible, his willingness to go to bat for us to get us the price we needed was unsurpassed... Jhonn then took over with all the details, even giving us temporary credit because I didn't bring a certified check with me (no banks were open when we struck the deal, nor on Sunday morning). They are allowing me to overnight the certified check... There was a misunderstanding, as I stated a cash deal on the phone... not thinking that my home equity line of credit check wasn't going to be valid, especially out of state. But Jhonn made the deal work and we drove the vehicle home. This is a quality used vehicle, compared to the myriad of others we saw, drove, and actually owned for a day. The price was right near our budget, and the quality... its as if the vehicle was never used. I will not hesitate to return to Koeppel for vehicles for my wife, myself, or my other son, who is coming of driving age next year... Thank you so much... there is not a single blemish on the entire experience, from the initial phone call, through the completion of the transaction and driving it off the lot. I've dealt with a lot of auto dealers over the years, and have never encountered one as fantastic to work with as Koeppel. More

since i walked onto the car lot at koeppel the dealer was very helpful in helpin me with the car i wanted and even helping me with getting the best price possible, the process was very fast. overall the whol very helpful in helpin me with the car i wanted and even helping me with getting the best price possible, the process was very fast. overall the whole process was great and everybody there was helpful and friendly during the whole deal. thankz i love my new car. More

This was a very pleasant experience overall, thanks to Antonio Figueroa and Francesco Labbate. Antonio treated my family and me as if we were part of the Koeppel family, he was friendly, knowledgeable, an Antonio Figueroa and Francesco Labbate. Antonio treated my family and me as if we were part of the Koeppel family, he was friendly, knowledgeable, and kind. Because like many families we had some financial difficulties in the past, he did not judge us, infact he made us feel very comfortable and feel like we were not the only ones dealing with trying to get back on our feet and getting a vehicle that we not only needed but we deserved. We had gone to other dealerships where we felt looked down upon and uncomfortable. Francesco was also very pleasant, he sat with us and explained the entire process in a clear and informative way, I fely like they both went out of their way to help us walk out with a car that we were happy with. I would definitely recommend Koeppel to my family and friends. More

Eight years ago I purchased a certified preowned Altima from Koeppel Nissan which I am still loving. I had a very good experience with my salesman back then as I did yesterday at the same dealership .One from Koeppel Nissan which I am still loving. I had a very good experience with my salesman back then as I did yesterday at the same dealership .One of my closest friends trusted me to chose a dealership for her purchase of a brand new car . I researched Koeppel a few weeks ago the same as I did eight years ago. I believe it is just as important to know quality and reliability of your dealership as much as your purchase. I have always been impressed by the A+ Better Business Bureau rating of Koeppel Nissan .That was the main reason for driving past my local Nissan dealerships to get to Koeppel again . I called a few weeks ago and requested to speak to someone in the sales department .The receptionist picked up my call quickly after my choosing the sales department in the queue I was connected to Nash. Nash did not hold back from answering any of my questions on the phone .He spoke to me as if I were in the chair in front of him. He had a friendly tone yet professional. He was the same in person when my friend Jan and I came to the dealership the following week. Nash assured us that he would call us in six months to see how satisfied we were as he does for all of his customers .He made us feel very comfortable with his confidence in the product he was selling . He expresses such honesty in his dealings that we had felt no pressure from his sale. Nash expresses an enthusiasm that is so contagious. He was so attentive to us every time we walked into the showroom .What a wonderful person he is .I have always read the finance & insurance rep is where the pressure is applied. Again a young professional Luis was waiting for us to explain my friends purchase in detail. He had a no pressure sale for his products also. Luis answered many questions as he tallied the figures .We grilled him yet he remained very polite ,professional and patient . Our experience was seamless .Honesty , reliability and quality is what we found in the products sold at Koeppel Nissan as well as in their staff. My friend Jan drove off in her brand new Altima a very satisfied customer last night . Thank you Koeppel . I will see you in a few months when its my turn to drive off your lot with something new this time and I will never hesitate to recommend your dealership to my good friends, co-workers and family . More

I was very satisfied with the entire experience of purchasing a car From Koeppel the sales staff was excellent and was very helpful The staff was very friendly knowledgeable and took time to explain t purchasing a car From Koeppel the sales staff was excellent and was very helpful The staff was very friendly knowledgeable and took time to explain the entire process. I would reccomend to my friends and family to buy a car from Koeppel. More