Kolosso Toyota

They regained my trust I swore I would never come back to Kolosso for any reason after the experience I had there with a salesman many years ago. However, it was a holiday w I swore I would never come back to Kolosso for any reason after the experience I had there with a salesman many years ago. However, it was a holiday weekend and my Toyota that o had purchased in Oshkosh was totaled in an accident and it needed to be towed to a dealership. Reluctantly I had the tow company take it there. In the process, they offered to match the price I had gotten for a rental car and after telling my story to the lady at the front desk who assumed I had bought the car there, she gave me Michelle Nelson's card and said she was great. Michelle had an uphill battle winning my trust back and we ran into many complications, but through it all she went to bat for me every time. As it turns out, I ended up with a Toyota Yaris is and I love it. But just as important, Michelle had won my trust back for the rotors dealership in Appleton. I gained a car, and a friend. Thanks Michelle! More

Buying a new car We had our previous Camry totaled because of a car accident so we went to Kolosso. Bruce Steinike helped us with the selection of our vehicle. He sp We had our previous Camry totaled because of a car accident so we went to Kolosso. Bruce Steinike helped us with the selection of our vehicle. He spent a great deal of time with us explaining the different things about the models of the Camry. When our decision was made we had a test drive and were very pleased with the car. Mr. Steinike understood that we had to wait to hear from our insurance company and was very patient about that. After we heard from insurance, Mr Steinike arranged for us to complete all of the paperwork and had the car ready for pickup. They charged the battery and filled the car with gas. He explained all of the different things about the car--the radio, the cruise, the back up screen, and all of the different dashboard changes. He also explained the car of the vehicle as far as oil changes. We were very pleased with our experience. More

Great experience buying a car here! When I came in to the dealership I wasn't quite sure if I wanted to lease or purchase a vehicle. Bob Parsons made it an easy process for me. He took t When I came in to the dealership I wasn't quite sure if I wanted to lease or purchase a vehicle. Bob Parsons made it an easy process for me. He took the time to help me narrow down what was important to me, and what my price range was. He didn't try and oversell what I didn't need and was very conscientious of my budget. Thank you Bob for my 2017 red RAV4 .I am thrilled to death with it! No high-pressure sales here! More

There's No Place Like Kolosso! My husband and I had such a positive car buying experience with Michelle Nelson. She is friendly without being overbearing, helpful without being push My husband and I had such a positive car buying experience with Michelle Nelson. She is friendly without being overbearing, helpful without being pushy, and very knowledgeable regarding the vehicle and the buying process. We can wholeheartedly recommend Michelle to anyone shopping for a car at Kolosso Toyota-Scion! Also we don't want to forget the willingness on the part of the man in the finance department (who's name we've regrettably forgotten) who stayed beyond dealership hours to finish our paper work! 👍 More

Totally awesome !!! Our experience was AWESOME !! everyone we dealt with treated us like we were family. Bob Parsons went out of his way to make us feel comfortable and w Our experience was AWESOME !! everyone we dealt with treated us like we were family. Bob Parsons went out of his way to make us feel comfortable and was so knowledgeable with everything . Our finance guy Jim Stein was great also , along with Will Church on explaining the features along with Bob. We have had Toyotas before and came back to Kolosso because of the way we were treated and their reputation. Wonderful !! More

"Ask for Michelle" Ask for Michelle! Michelle is a very kind, considerate and likable person. She listens and is so helpful with any questions you have. She is easy to t Ask for Michelle! Michelle is a very kind, considerate and likable person. She listens and is so helpful with any questions you have. She is easy to talk to and also returns your phone calls promptly. Not a high pressured sales person and not intimidating. She made our experience great. So great that we purchased 2 vehicles on the same day. Ask for Michelle, tell her Lorelei & Dale sent you More

Michelle was awesome to work with Awesome Highlander buying experience with Michelle! Michelle was low pressure answering all our questions and letting us continue with our plan to re Awesome Highlander buying experience with Michelle! Michelle was low pressure answering all our questions and letting us continue with our plan to review/try a number of other SUVs on our list. After coming back to Michelle she was great at getting us into Highlander with the features we wanted at a price that was great. More

Amazing experience! From the beginning it was a fun experience. Bob made it exciting and I never felt pressured at any point to make a decision. He worked with my budget From the beginning it was a fun experience. Bob made it exciting and I never felt pressured at any point to make a decision. He worked with my budget and was able to give me a great deal! I would recommend him to anyone! More

Excellent Salesperson Enjoyed the fact that John was not a pushy sales person. Very respectful to hearing our needs, and asked questions about what we were interested in. Enjoyed the fact that John was not a pushy sales person. Very respectful to hearing our needs, and asked questions about what we were interested in. Also, the dealership had various lenders, including Toyota matching lender rates. Service was easy to work with. If looking for a honest, knowledgeable sales person, ask for John Cayo, Sales and Leasing. More

Disorganized We've been loyal customers to kolosso for many years and have always been very happy with their service. That is why we were surprised at how some of We've been loyal customers to kolosso for many years and have always been very happy with their service. That is why we were surprised at how some of our visit went when we came to purchase our 2017 Sienna. First my drivers license number was mixed up with my husband's in the paper work. Then we had to ask and remind the financial service guy about whether we had proof of receiving corrosion and rust proofing on our vehicle. He thanked us for reminding him of the paper work he needed to provide us on that. Then it took him 4 different times to fill out the paper work correctly, if it even is. He reminded us more than once that he was having a bad day. He assured us the license plates were on the vehicle when it came time to leave, only to find out that they weren't as we were about ready to drive away. Our sales associate seemed to hesitate in what he was supposed to explain to us about operation of the vehicle. He didn't know how often oil changes needed to be done and told us there was no spare tire which we found there was, and the location of it, when we got home. He told us we had the kind of tires we could drive on if one becomes flat until we found help, but we don't know if that's true or not. More