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Kolosso Toyota

Appleton, WI

4.9
2,544 Reviews
Kolosso Toyota, located in Appleton, WI, serves the needs of each individual customer with the highest level of concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. So, why wait any longer? Browse our online inventory of new Toyota models, or if you're looking for a more budget-friendly option, check out our great selection of quality used cars. Once you've found the car that you can't stop thinking about, we encourage you to contact us to schedule a test drive.
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3000 W Wisconsin Ave

Appleton, WI

54914

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Showing 2,544 reviews

March 21, 2024

Mr. Vang was very helpful, well informed, and friendly. I highly recommend him when you are looking to purchase a vehicle. More

by suemdo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kong Meng Vang
Apr 01, 2024 -

Kolosso Toyota responded

Thank you for the kind review!

March 20, 2024

John was very helpful and informative while helping me acquire my new vehicle. He answered every question I had thoroughly and had me feeling confident in my purchase. I felt like he was genuine and looke More

by Tbuzz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Johnsrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Venturino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Kolosso Toyota responded

Thank you for the kind review!

March 20, 2024

I am originally from Wisconsin but currently live in Massachusetts. I just made my second trip back to Kolosso to trade in my Toyota. The dealership has the best waiting area I have ever been in, and ev More

by jennswright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Dobberstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Kolosso Toyota responded

Thank you for the kind review, and for taking the time to tell us about your experience! We appreciate your support and hope you love your new Toyota!

March 20, 2024

Worked with Kong , he was very courteous and helpful , will be back for my maintenance . Thanks again More

by bnsf9299
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kong Meng Vang
Apr 01, 2024 -

Kolosso Toyota responded

Thank you for the kind review!

March 20, 2024

I scheduled a week in advance to change four tires and paid US$1,700 for them. It took more than four hours to change them, which is quite unacceptable. Typically, a tire change should take about an hour, More

by mfmello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Caves
Mar 28, 2024 -

Kolosso Toyota responded

We appreciate the feedback. There must have been a miscommunication of how long the services would take. The recall alone (that you did not mention) takes several hours. The services on your vehicle that day were mounting and balancing 4 new tires, alignment being performed, and a recall being performed. Overall services would take about 4 hours including paperwork and wash. Again we apologize for the miscommunication. We should have been more accurate with the amount of time that the services would take. If you have any further questions, please contact our Service Manager, Mong Vang, at (920)738-3666.

Mar 28, 2024 -

mfmello responded

I'm sorry, but there was a misunderstanding. The recall was actually a system update, as the consultant informed me. It won't affect the timing as he mentioned. Next time, I'll make sure to record everything if you prefer. It would be better if you apologized and mentioned that we will adjust the number of cars scheduled simultaneously to reduce wait times.

March 17, 2024

Michelle Nelson is a pleasure to work with. She is friendly and knowledgeable. I have bought twice from this dealership, both times working with her. It is clear that she strives to deliver a d More

by tmhiggins4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Kolosso Toyota responded

Thank you for the kind review!

March 16, 2024

Great service. Knowledgeable. Not my first car with kolosso. Will keep coming back for my car needs More

by jaweeks1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Rieth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Kolosso Toyota responded

Thank you for the kind review!

March 15, 2024

I worked with John V. to buy a new Camry. He did a great job explaining everything without being pushy. Thanks John! More

by PHEESAKKER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Venturino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Kolosso Toyota responded

Thank you for the kind review! We hope you love your new Camry!

March 15, 2024

First, it took over two months to even start. The communication was also not what I expected. Nobody ever seemed to have answers to our questions. Receptionist was flat out rude. Then they told More

by michelleaaron40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Body shop
Apr 15, 2024 -

Kolosso Toyota responded

We are very sorry that you had this experience with us. The receptionist is no longer employed here, and I can't explain the confusion or communication issues. But if you have quality issues with our work, you need to contact the manager, Angie Kolosso, at (920)738-3666. Again we are very sorry about your experience.

March 13, 2024

Working with Bruce at Kolasso Toyota in Appleton was such a breeze. We knew we wanted a Rav 4 but we had to get rid of my leased car before we could move forward, which took longer than I expected. Bruce was More

by mvancamp94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Steinike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Kolosso Toyota responded

Thank you for the kind review. We hope you love your new RAV4!

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