Kolosso Toyota - Service Center

Kody the technician that managed my car service was excellent. He did not push unneeded work, gave very professional advice. excellent. He did not push unneeded work, gave very professional advice. More

We appreciate the free check up on our Rav 4, but it would have been even nicer if a car wash would have been included!! would have been even nicer if a car wash would have been included!! More

While it was unexpected they serviced my vehicle for an oil change without an appointment. They communicate their progress throughout the whole process. Friendly people too! oil change without an appointment. They communicate their progress throughout the whole process. Friendly people too! More

Very polite, fast service, clean waiting room. Very easy to book an appointment and car work was done fast Very easy to book an appointment and car work was done fast More

it has been a long time since I had my vehicle serviced at Kolosso. I was impressed with the fast service and the friendliness of the staff. at Kolosso. I was impressed with the fast service and the friendliness of the staff. More

Great service, especially Kody Raugh and his mechanic Art, always helpful, informative and respectful of our concerns. I always ask for Kody when one of our Toyota vehicles needs servicing and feel comf Art, always helpful, informative and respectful of our concerns. I always ask for Kody when one of our Toyota vehicles needs servicing and feel comfortable knowing it will be handled with no concerns for us. This time our RAV4, but mostly the Highlander. He knows us from our many visits over the years and offers a warm and friendly greeting. Keep up the excellent service More

Brought car in for transmission fluid change. Discovered after the fact that for Toyota ATF, you charged me over 18 dollars per quart. A quick google search shows that dealerships typically charg Discovered after the fact that for Toyota ATF, you charged me over 18 dollars per quart. A quick google search shows that dealerships typically charge around 6 dollars per quart. I am going to let corporate know that you are charging triple the suggested list price. Also, someone took it upon themselves to remove my wheels, resulting in me buying several new lug nuts. Ot sure why all of my wheels had to come off. Lastly, someone also decided to “adjust” my tire pressures. Good thing that I double checked them later in the evening. Three tires were set at almost 50 psi (Tires are only supposed to have 44 psi max) and 1 tire was set at 35 psi. This was well after the car was parked, so these are cold tire pressures. Could have been dangerous, had I not decided to check them. Overall, not impressed by the visit. More

Zac Delorensi was a great “resource person” who quickly fixed the issue with my wife’s I Phone not working on the dash screen after other techs could not figure it out. Zac took care of the issue in minute fixed the issue with my wife’s I Phone not working on the dash screen after other techs could not figure it out. Zac took care of the issue in minutes. Zac was friendly, personable and an asset to coming back to Kolosso. More

Josh from Kolosso was great to deal with. Very personable and knowledgeable. He went out of his way answering questions for us. Would buy another vehicle from Kolosso if Joshua Aufdenkamp han Very personable and knowledgeable. He went out of his way answering questions for us. Would buy another vehicle from Kolosso if Joshua Aufdenkamp handled it More

TERRIBLE VEHICLE SERVICE - AVOID! My vehicle is a 2020 Toyota Rav4 and was in because it needed to be jumped started. The service writer said nothing was wrong with the vehicle and My vehicle is a 2020 Toyota Rav4 and was in because it needed to be jumped started. The service writer said nothing was wrong with the vehicle and everything tested out. I asked why did I have to jump start it the last several days. His answer "because of the cold temperature and you drive too short of trips". So I asked, I live in Wisconsin where it is cold and work 7 miles away am I supposed to move and drive further or not live in Wisconsin." The service writer said drive the vehicle for longer distances. Seriously?!? Never had a problem with my previous 3 Toyota's doing this. One week later vehicle did not start again and it was -15 degrees out and had to be jumped. Took it back to Kolosso and the battery was tested again and they said everything is okay with it. "You must have left something on". Two days later battery needed to be jump started and there was zero chance Kolosso was going to work on my vehicle. Took it to a different Toyota dealer and they said your battery is weak and needs to be replaced. Replaced it without any questions and that experience was great. Bottom line Kolosso's service is terrible and avoid it! Let me very clear - I purchased this vehicle brand new from Kolosso and was very happy with the sales person, Mike. He was awesome! Unfortunately, the service department has ruined any future purchase for me. More