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Koons Arlington Toyota
Arlington, VA
674 Reviews
When it comes to reliable, professional service in the Arlington area, you'll be hard-pressed to find a better dealership to help with your needs than Koons Arlington Toyota. Our team of professionals have been serving the greater Arlington community since 1964. And, it's no mistake that we've lasted so long! Drivers return to us time and time again because we strive to provide reliable, high-quality service. We're proud to service the local community and make a point to give back. If you're looking for a dealership that's ready to help with buying or leasing a car, selling an existing vehicle, or servicing your Toyota in the Arlington area, then Koons Arlington Toyota is the place for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 674 reviews
Verified Customer
February 20, 2026
Christian is an outstanding representative of Koons and a professional in every respect. He has been engaged, courteous and responsive. Koons is fortunate to have someone of his caliber and character repre professional in every respect. He has been engaged, courteous and responsive. Koons is fortunate to have someone of his caliber and character representing the Company to customers. With Regard, Karl R. Moor In addition your courtesy driver is likewise a great representative. Apologize that i cannot remember his name. More
by karlmoor.us
Employees Worked With
February 19, 2026
Excelente service, very nice and easy to talk to. I always book my appointment with him. Definitely recommend his services! I always book my appointment with him. Definitely recommend his services! More
by Rosario dipp
Employees Worked With
February 18, 2026
Had a strange computer problem that they solved efficiently and effectively, I am very pleased with the quality of service received. efficiently and effectively, I am very pleased with the quality of service received. More
by Julia.E.Randle
Employees Worked With
February 17, 2026
Koons Arlington Toyota provided excellent customer service and was very easy, and accommodating to work with during our experience purchasing our 2026 4Runner Platinum! service and was very easy, and accommodating to work with during our experience purchasing our 2026 4Runner Platinum! More
by KimHendrick
Employees Worked With
Other Employees :
Valerii Burchynskyi-salesperson
February 16, 2026
Toyota owners in Arlington: you have better options close by, USE THEM! This dealership service department is tiny, unprofessional, and unpleasant to work with. They damaged my car (broke a small int by, USE THEM! This dealership service department is tiny, unprofessional, and unpleasant to work with. They damaged my car (broke a small interior trim piece, in the interest of full disclosure) then flat out refused to accept responsibility and repair the broken part. The service manager, Jay Kim, called me and personally assured me that they were reaching out to Toyota to obtain authorization for a repair, then ghosted me. I'm not sure why they would need Toyota's permission to fix something they broke, but I am increasingly certain that this was a thinly veiled attempt to dismiss my concerns long enough for them to forget about me. I have found a much better dealer service experience just a few miles away, so I will never darken their door again! More
by BZBee
Employees Worked With
Jay Kim
February 14, 2026
Walk-in. My vehicle needed a new battery. None were in stock, and their supplier did not have any on hand. Staff contacted its sister organization and arra My vehicle needed a new battery. None were in stock, and their supplier did not have any on hand. Staff contacted its sister organization and arranged to pick up the battery and bring it to the dealership. They did this with 45 minutes and within another half-hour had the car ready for me. I appreciated the can-do spirit of the staff and the timely service considering the supply logistics involved. More
by nytpost
Employees Worked With
David Garcia Medina
February 13, 2026
Overall satisfied with my experience of buying a used vehicle from the used crypto division of construction Arlington vehicle from the used crypto division of construction Arlington More
by rstephen1
