Koons Arlington Toyota

Excellent service from Koons Toyota Arlington with professionalism, transparency, efficiency, and a smooth, customer-focused experience throughout the entire process. professionalism, transparency, efficiency, and a smooth, customer-focused experience throughout the entire process. More

The Service Dept. is good, and the employees very helpful. Your question asks me for the rating of the service center, and I couldn't give a 5 because of two things: is good, and the employees very helpful. Your question asks me for the rating of the service center, and I couldn't give a 5 because of two things: Poor lounge area in terms of refreshments, and no car wash! More

Steven is helping me find a new 2026 RAV4 GR in black super quick. I had given up at first when I learned the black color was so hard to get, but Steven is the best. He keeps us updated on everything and super quick. I had given up at first when I learned the black color was so hard to get, but Steven is the best. He keeps us updated on everything and answers my questions quickly. Also, when I picked up my car, Steven had a lot of knowledge to show me how to use the car with its new technology. I really like this dealership, my husband got a Supra here as well. Great service and quick response. More

Service men were very nice but prices are too high. Time to complete job was very good Time to complete job was very good More

Easy to schedule, efficient timely work with good communication and customer service and good communication communication and customer service and good communication More

Great experience. Prompt and professional service. I appreciate my car being fixed in a timely fashion and the communication from David. Prompt and professional service. I appreciate my car being fixed in a timely fashion and the communication from David. More

Very Good. Very nice. Very Profecional I Will Recomended to all my Friends The nex Car Will be fromm Koons Arlington Very nice. Very Profecional I Will Recomended to all my Friends The nex Car Will be fromm Koons Arlington More

Very helpful, friendly, knowledgeable and efficient service department. The concierge pick up service was wonderfully convenient and beautifully orchestrated with the service office service department. The concierge pick up service was wonderfully convenient and beautifully orchestrated with the service office More

they are not helping people for the customer. They only try to sell the car.. I was there for RAV4 but they say I don’t have but I see next day they’re selling and they try to sell the Camry but They only try to sell the car.. I was there for RAV4 but they say I don’t have but I see next day they’re selling and they try to sell the Camry but that I don’t like it anyway I don’t know how they convince me and I took it and next day I want to return and I try to trade and buy again but they are not so my opinion, don’t go there, if I can I’ll give them the 0000 not even one star! and another problem is the financial lady she’s helped me to finance. I don’t want any package. She always try to give the package not the one time that was time it was 10 Pm o’clock around it almost 11 o’clock and I tried to come out from the dealer, but she gave me one by one ,one by one I reject and the continuous she gave me and they give me a higher APR rate. . More

I took my car in to Koons for state inspection and a general check over. Their recommendations were very good and the work was completed when promised. And this was after the first time I went there, la general check over. Their recommendations were very good and the work was completed when promised. And this was after the first time I went there, last year, when they sleuthed out and fixed a problem another repair shop had caused. I have nothing but good things to say. More