Koons Arlington Toyota
Arlington, VA
Filter Reviews by Keyword
By Type
Showing 451 reviews
Service Always excellent service every time I come here! They are fast and courteous and explain everything to you very clearly. Peter is wonderful! He was Always excellent service every time I come here! They are fast and courteous and explain everything to you very clearly. Peter is wonderful! He was on vacation when I went today and Simon gave me the same excellent service. More
Fast and friendly. They did everything super fast and perfect. I came for 20K maintenance, State's inspection, check tire pressure and cleaning the car . I expected to b They did everything super fast and perfect. I came for 20K maintenance, State's inspection, check tire pressure and cleaning the car . I expected to be waiting for 3 to 4 hours, but it was completed in less than 2 hours. Excellent work. More
Service Great service , follow up grom Peter. We have 4 toyotas because of the great service we get from arlington koons toyota includong used cars location w Great service , follow up grom Peter. We have 4 toyotas because of the great service we get from arlington koons toyota includong used cars location when I always refer clients More
Steve Jaeger top knotch salesman My name is Jeffery Pace. I just purchased a 2015 Toyota 4Runner from Steve Jaeger at Koons. Steve made this one of the easiest purchased of my life. H My name is Jeffery Pace. I just purchased a 2015 Toyota 4Runner from Steve Jaeger at Koons. Steve made this one of the easiest purchased of my life. He even took time from his day off to start the paper work with me. I was very impressed with his overall knowledge of the vehicle. Steve you did a great job and will tell all my friends and relatives to go to you at Koons, Thank you. More
Great Sales & Service! In the past year and a half, I bought two Toyotas from Koons Arlington - a new 2013 FJ Cruiser and a used 2011 Prius III. The sales person, Kent Reev In the past year and a half, I bought two Toyotas from Koons Arlington - a new 2013 FJ Cruiser and a used 2011 Prius III. The sales person, Kent Reeve, was friendly and profession (no pushy sales tactics) and we negotiated good prices for both cars. The service department is responsive and courteous every time I called about an appointment. The service job was done on time each time. I highly recommend this dealership for both sales and service. More
wow service And today I had my first 5000 miles maintenance service. I came 2:40 pm and I was out 3:17 pm. It was completed in 37 minutes. I couldn't believe it. And today I had my first 5000 miles maintenance service. I came 2:40 pm and I was out 3:17 pm. It was completed in 37 minutes. I couldn't believe it. My previous maintenance service always was at least 2 hours. Very outstanding service, Arlington Koons Toyota Service and I wanna say thanks again to Malik Jefferson. More
Tache de la Roche - Gives Car Salesmen a Good Reputation I bought my first new car in 15 years and was fortunate enough to have Tache de la Roche as my salesperson. I drove a few cars at other dealerships ( I bought my first new car in 15 years and was fortunate enough to have Tache de la Roche as my salesperson. I drove a few cars at other dealerships (not going to mention any names), and Tache and the 2015 RAV4 were outstanding. The RAV4 was similar to other models I drove, but much of my decision to purchase was based on Tache's expertise and communication skills. I highly recommend him. More
Just bought a Corolla! We were in the market for a specific trim of Corolla and went there to check some details. Kenneth was very friendly and patient with our questions. W We were in the market for a specific trim of Corolla and went there to check some details. Kenneth was very friendly and patient with our questions. We got there a little before closing time and when we decided to purchase the car it was way past the closing time. Kenneth is polite and he makes sure that you're comfortable. He was not pushy and he stayed there for couple hours longer worked out a great deal for us. He made sure we go home happy. We were at other dealers that day and none of them could make a good offer. More
wonderful experience with service We brought in a '96 Prizm (basically a Corolla) for repair, and Peter Soliman knocked himself out to find the necessary part, which Toyota no longer m We brought in a '96 Prizm (basically a Corolla) for repair, and Peter Soliman knocked himself out to find the necessary part, which Toyota no longer makes. When it wasn't available from any of their authorized vendors, he was incredible at working with us to help us find an unwarranteed part ourselves. He gave us his own cell number, made himself available on his personal time to help figure out logistics, and checked both parts we found to identify one that worked (one didn't) it, then installed it. He could not have been more pleasant to deal with, handled all these headaches graciously and generously, and even kept costs down to lower than we expected. Just a terrific guy, terrific experience. More
CAR SALESPERSONS ARE VERY FRIENDLY PEOPLE! REVIEW ON CAR SALESPERSONS: I met a *LOT* of car salespersons. Car salespersons are SOOOOOO FRIENDLY!!! Really, they are the friendliest people in the REVIEW ON CAR SALESPERSONS: I met a *LOT* of car salespersons. Car salespersons are SOOOOOO FRIENDLY!!! Really, they are the friendliest people in the world. That said... SEND FRIENDS TO STEVE JAEGER!!! YES, he is friendly. But more than that, he's genuine, an easy communicator, a diplomat, educated on the TOYOTA products, polite and professional. Steve Jaeger made it an easy 'birth' and delivery. (And ladies ... he cooks!) Also, I'm not the easiest customer, and he never lost his cool. REVIEW OF TOYOTA ARLINGTON ON LEE HIGHWAY: The waiting room has simple chairs lined up in rows, there is a television and wifi, a few desks. The COFFEE MACHINE is fabulous, BUT, they still use styrofoam cups (which have a warranty of 1 million years!) so BYOTM if you plan to go for servicing or a test drive. (Bring Your Own Travel Mug.) REVIEW OF PERSONAL EXPERIENCE: After having Arlington County nix our car for an emissions inspection (picky-picky!) and etc... we are now proud (partial) owners of PEARL! She's a Prius beauty, more robot than car and managing to get everywhere safely (7 airbags, lane-departure warning & etc.) at 42 mpg, I've got weeks to go before visiting a fuel pump, We're still learning how to use all the fancy-schmancy computer extras. I can tell you all from my recent April/May 2015 research that the "best overall car" rated by Consumer Reports is the Toyota Camry Hybrid. We didn't choose that car, just for you, a bit of FREE FACEBOOK hearsay. CAR-SEAT UPHOLSTERY/SENTIENT-BEING SOAPBOX: Some of y'all already know my preference to pursue a VEGAN lifestyle as much as possible ... Pearl has PLEATHER seats! Yay!!! They are more environmentally-friendly, half the weight of leather and less off-gassing. Basically, all the other automobile brands have animal-blend fabrics as an UPGRADE. In my humble opinion, leather is an archaic, backwards-thinking, days-are-done waste and a deal-breaker. Sorrry Mercedes and Honda ... pleather .... ahhhhhh .... it feels good, looks good and cleans like a dream with just enough off-gassing for a subtle new car fragrance. There is no 100% in anything, but you can MAKE VEGAN CHOICES without giving up luxury. END REVIEW: ACCobra2015-06-09 More