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Koons Clarksville Chevrolet Buick GMC

Columbia, MD

4.6
375 Reviews

12421 Auto Drive

Columbia, MD

21029

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Showing 375 reviews

August 25, 2023

Sales person (Corina) was friendly and professional. Very good test drive. Fairly quick purchase process, financing, and other paperwork. Vehicle was very clean and they delivered it as well. I would re More

by gary7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corina Gough, Mathew Legare
Aug 25, 2023 -

Koons Clarksville Chevrolet Buick GMC responded

Gary, it's great to know that Corina and our team at Koons Clarksville Chevrolet Buick GMC made your car buying experience a positive one. We appreciate the recommendation! Enjoy your new ride.

August 19, 2023

I have found The personnel at Koons to be very helpful especially Iqra Khan She was very understanding of my wants and easy to talk to. Thanks you Bill Lager More

by wrencher42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iqra Khan
Aug 21, 2023 -

Koons Clarksville Chevrolet Buick GMC responded

We're delighted to know that Iqra and the rest of our team at Koons Clarksville Chevrolet Buick GMC were able to assist you effectively. Thanks for your kind words, we appreciate it!

August 07, 2023

Kacey is so welcoming and always has a smile. Koons service department is wonderful! Kacey is wonderful and the service department is fantastic! More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parsley, Brian Borg, Al Cecchini, Kacey Burriss, Phil Glover
Aug 08, 2023 -

Koons Clarksville Chevrolet Buick GMC responded

Crystal, thank you for your 5 stars and shoutout to Kacey and the team! We look forward to seeing you again down the road at Koons Clarksville Chevrolet Buick GMC!

July 20, 2023

It's easy to schedule a service appointment online, and the problem was identified and repaired in a matter of hours. More

by John Cunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Adkins
Jul 21, 2023 -

Koons Clarksville Chevrolet Buick GMC responded

John, thank you for the review! We are thrilled to hear that you had such a successful purchase experience working with the Koons Clarksville Chevrolet Buick GMC team. Drive safely, and we hope to see you again down the road!

July 10, 2023

Sales staff was very helpful and responsive. The managers worked with me to closed the deal. Overall they made buying the vehicle a positive experience. More

by safariops
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaki Bhatti
Jul 11, 2023 -

Koons Clarksville Chevrolet Buick GMC responded

We're delighted our team demonstrated our commitment to customer service and made your purchase experience a smooth success! Thanks for choosing Koons Clarksville Chevrolet Buick GMC. Safe travels!

July 08, 2023

From beginning to end, Mark was extremely professional and courteous in taking care of my needs. I asked him if I could do a review regarding his assistance with me throughout my time there. He made me More

by Vivian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jul 10, 2023 -

Koons Clarksville Chevrolet Buick GMC responded

Vivian, thank you for taking the time to leave such a kind review! We're glad that Mark provided you with professional and courteous service. We appreciate your business and hope to see you back again at Koons Clarksville Chevrolet Buick GMC!

June 19, 2023

Great place to buy your next vehicle! I drove 1200 miles from Omaha, Nebraska to buy my Jeep Grand Cherokee L Summit Reserve from Koons because of the GREAT DEAL I got! I got a Fantastic More

by DvlDog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine
Jun 20, 2023 -

Koons Clarksville Chevrolet Buick GMC responded

We're so glad to hear that you had a fantastic experience purchasing your Jeep Grand Cherokee L Summit Reserve from us, even if it meant making a long drive! Thank you for choosing Koons Chevrolet Clarksville and recommending us. We appreciate your business and hope to see you again in the future!

May 13, 2023

My experience was great. I was kept informed as to what was needed to repair my corvette. Even though parts needed to be ordered for the repair I was informed every step of More

by Lhoustonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacey Burriss
May 15, 2023 -

Koons Clarksville Chevrolet Buick GMC responded

We're delighted to see that you had a great experience with us! It's wonderful to hear that Kacey kept you informed throughout the repair process of your Corvette here at Koons Clarksville Chevrolet Buick GMC. Thank you for your business and we hope to see you again soon. Drive safely!

May 06, 2023

My visit to yor service dept wàs Great Dave Hammond did Super great job. Love the service More

by gerald_griffin
Recommend Dealer
Yes
Employees Worked With
Dave hamond, David Hammond, Al Cecchini
May 07, 2023 -

gerald_griffin responded

My visit to koons service dept was Great. DAVE hammond did super great job.

May 08, 2023 -

Koons Clarksville Chevrolet Buick GMC responded

Gerald, thank you so much for this fantastic review of Dave and Koons Clarksville Chevrolet Buick GMC! We hope to see you again down the road!

April 19, 2023

We have found The personnel at Koons to be very helpful and courteous from the day we bought our 2 vehicles. The service dept. is always right there from the time we check in until the vehicle is returne More

by Scotty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Adkins , Al Cecchini
Apr 19, 2023 -

Koons Clarksville Chevrolet Buick GMC responded

Hi Scotty, it's great to hear that you've had a positive experience with Koons Clarksville Chevrolet Buick GMC! We're glad that our team has been helpful and courteous from the moment you purchased your vehicles, and that our service department provided you with a seamless experience. Thank you for taking the time to share your feedback with us. Have a wonderful day!

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