Koons Easton Toyota

Seamless car buying experience. 24 hour test drive which was really informative and appreciated. In/out after a little pricing turbulence in 45 minutes. Service department is stellar, as well. was really informative and appreciated. In/out after a little pricing turbulence in 45 minutes. Service department is stellar, as well. More

We recently bought a new Toyota Corolla from Mike Jacobs and Koons Toyota in Easton. I want to thank every body that helped. What a great experience. Mike took the time to find just the right car for us. An and Koons Toyota in Easton. I want to thank every body that helped. What a great experience. Mike took the time to find just the right car for us. And even took the time to show us how to use all the bells and whistles. Thanks again! More

Having had my Toyota Tacoma truck serviced at Koons recently, I need to acknowledge the outstanding job Charlie Cauffman and his service team performed. I will not hesitate to recommend Charlie and Koo recently, I need to acknowledge the outstanding job Charlie Cauffman and his service team performed. I will not hesitate to recommend Charlie and Koons service dept to my friends. Mike Berrang More

Thank you to the entire Koons Easton Toyota staff and especially Chris Willis for making my buying experience wonderful. The dealership was very clean. Two thumbs up especially Chris Willis for making my buying experience wonderful. The dealership was very clean. Two thumbs up More

Lewis and Loren made my purchasing experience really smooth and easy. They were extremely friendly and really helped me get out of a horrific car deal I had prior from another dealer. Would love to purc smooth and easy. They were extremely friendly and really helped me get out of a horrific car deal I had prior from another dealer. Would love to purchase another car with them again. More

Poor Service Department Took my 2014 Tacoma to Koons Easton on 11/28/19 to get an oil change, tire rotation and a 4 wheel alignment. Mileage was 38,299. The paperwork showed Took my 2014 Tacoma to Koons Easton on 11/28/19 to get an oil change, tire rotation and a 4 wheel alignment. Mileage was 38,299. The paperwork showed my front brakes were in the GREEN. I went back 9/30/19 for an oil change and tire rotation. Mileage 44,019. the difference of 5,720 miles. The service adviser came to the waiting and took me out to my truck. Told me that I could not drive home because my front brakes are too bad for me to drive home SO in 5,720 miles my front pads went from green to dangerous. Called the service manager and told him this story and he told me it must be from the way I drive. I have 45,460 miles on my truck with original tires. I called Jim Koon's assistant Beth Kerr twice and got no reply. Put on Facebook and got a call from the General managers office. Spoke with his assistant and told her my story. I was told the General manager would call me back, never heard a word back. The assistant sent me a gift card for $10 from WaWa. So a get a $10 gift card and NO ONE from KOON"S has yet to get in touch with me. BAD BUSINESS to me ! DON"T USE THERE SERVICE DEPARTMENT More

Thanks again Lewis Scott I usually don't write reviews but I wanted to say thank you to the Koons dealership of Easton, Md. From Kimberlee Kelly who was on the ball when it ca I usually don't write reviews but I wanted to say thank you to the Koons dealership of Easton, Md. From Kimberlee Kelly who was on the ball when it came to getting back to me promptly from all my emails I sent. My Salesman Lewis Scott who made buying a new 2019 Camry a pleasurable experience. He answered all my questions I had. He went above and beyond the call of duty. I bought and signed off on a new car. But before I picked up the car that they did not have on there lot I was suppose to get the car in a few days. But the following day decided I wanted to change the color of the car. Lewis went out of his way to find that color of car I wanted. My wife and I were both very happy! Lewis was a great guy and would do anything to help you out. I would highly recommend anyone looking for a new Toyota to go down to Easton Md. To a beautiful dealership with some good people working there. Thank you again, Rob S More

Great customer service I normally do not write reviews as everyone seems to ask for them these days, my experience with Chris Willis is worth me taking the time to say it is I normally do not write reviews as everyone seems to ask for them these days, my experience with Chris Willis is worth me taking the time to say it is refreshing to experience professionalism at the highest level. More