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Koons Ford of Annapolis
Annapolis, MD
1,870 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,870 reviews
May 22, 2023
I had to be at the dealership at 8 o’clock in the morning to get my car looked at and serviced. I was going for a recall inspection and it took for me to finally talk to a manager for my car to be seen. My c to get my car looked at and serviced. I was going for a recall inspection and it took for me to finally talk to a manager for my car to be seen. My car didn’t get a check to about 330 that afternoon so I was there all day and if I didn’t talk to the manager at the very end of the day my car Wouldn’t have been fixed. They actually called me and told me they couldn’t service my car today so I talk to the manager. More
by DWADE312021
Verified CustomerEmployees Worked With
Bruce Pringle
May 20, 2023
They did a great job and took care of all issues. I was very happy! I was very happy! More
by Allistair
Employees Worked With
Other Employees :
Michael Matson, Andrew Schneider, Mike Kegley, Steven Taylor-Watts, Bruce Pringle, Zachary Hall
May 19, 2023
The necessary work is always excellent and on time when repairs and maintenance are needed. repairs and maintenance are needed. More
by SNJMETZ
Employees Worked With
May 18, 2023
I was unaware that I should have scheduled an appointment and yet they were still able to complete the necessary service work in a timely manner. and yet they were still able to complete the necessary service work in a timely manner. More
by becky_mccafferty1
Employees Worked With
May 18, 2023
Mike Treas is the best. Always treats me like a valued customer. Been going there for many years. Always treats me like a valued customer. Been going there for many years. More
by RivaDude88
Employees Worked With
May 16, 2023
Mike was great with response and service during my vehicle emergency and has been for last 10 years. vehicle emergency and has been for last 10 years. More
by KA9KE2
Employees Worked With
May 16, 2023
Great service for a difficult problem. Thanks for the accuracy and timeliness, I appreciate it. Thanks for the accuracy and timeliness, I appreciate it. More
by BARNES115
Employees Worked With
May 16, 2023
They kept me up to date on what was going on with the auto repairs and the repairs were done in a timely manner. Everyone was very professional and helpful. auto repairs and the repairs were done in a timely manner. Everyone was very professional and helpful. More
by bbbowen89
