Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Koons Ford of Annapolis
Annapolis, MD
1,915 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,915 reviews
June 21, 2023
Mike always takes care of me. He goes the extra mile. I have been going here for years now. The last time I took my Ford to someone else, they screwed It up & had to have this dea He goes the extra mile. I have been going here for years now. The last time I took my Ford to someone else, they screwed It up & had to have this dealer fix It which cost me. So I trust Koons Ford of Annapolis & Mike to take care of me. More
by nneidig104
Verified CustomerEmployees Worked With
June 21, 2023
Mike Treas has always been very helpful. That’s all the words I have for you That’s all the words I have for you More
by decoopdeloop
Employees Worked With
June 15, 2023
Like many service places , some of the younger people don’t really want to be there. They don’t enjoy what they do and it’s just a paycheck. Mike the service guy and the lady that serves coffee were OUTS don’t really want to be there. They don’t enjoy what they do and it’s just a paycheck. Mike the service guy and the lady that serves coffee were OUTSTANDING. More
by rfpotts5903
June 15, 2023
Very convenient scheduling, and very friendly staff. I plan on doing all of my service on my Ford at Koons Ford in Annapolis. I plan on doing all of my service on my Ford at Koons Ford in Annapolis. More
by Benp1492
Employees Worked With
Michael Matson, Steven Taylor-Watts, Bruce Pringle
June 15, 2023
Always a pleasure to take my vehicles in for service. The service personnel are courteous The service personnel are courteous More
by MALANOSKI
Employees Worked With
June 13, 2023
Mike Treas and the Koons staff work quickly and effectively to service my car every time I bring it in. effectively to service my car every time I bring it in. More
by AJFURTH
Employees Worked With
June 13, 2023
When I called the dealer about a particular car on the lot the salesman rearranged his schedule to be there when I arrived. The car was out front and ready to test drive. All the paperwork went smoothly. lot the salesman rearranged his schedule to be there when I arrived. The car was out front and ready to test drive. All the paperwork went smoothly. Great experience! More
by zedertal
Employees Worked With
