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Koons Ford of Annapolis
Annapolis, MD
1,598 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,598 reviews
December 30, 2022
Randy was great! Made the transition from selling my truck to getting into my new one hassle free. Made the transition from selling my truck to getting into my new one hassle free. More
by pjcommunications18
Verified CustomerEmployees Worked With
December 30, 2022
great service, friendly staff, clean lounge, fast turn around considerate staff welcoming at all times, will definitely continue with Koons around considerate staff welcoming at all times, will definitely continue with Koons More
by DUBLINERONE
Employees Worked With
Other Employees :
Darian Brewer, John Perry, Andrew Schneider
December 30, 2022
Keep up the great service. You know I buy older models and count on you-all to keep them in good shape. Great job. Wait or Shuttle home both work for me depending on time. You know I buy older models and count on you-all to keep them in good shape. Great job. Wait or Shuttle home both work for me depending on time. More
by BNB1209
December 30, 2022
Everyone very helpful and friendly. Service was easy to schedule and great shuttle service. Thanks Service was easy to schedule and great shuttle service. Thanks More
by TINA.MITCHELL
December 29, 2022
Every thing was fine until the final bill was presented almost double the 59.95 price advertised for the works. Things like this have frequent customers going to other companies. almost double the 59.95 price advertised for the works. Things like this have frequent customers going to other companies. More
by gnrma
Employees Worked With
Bruce Pringle
December 29, 2022
I've been shopping there since 1999 and quite simply don't trust anyone else to take care of me, period! My bronco sport which I'm crazy about is my 7th vehicle I've purchased there and I ain't done yet don't trust anyone else to take care of me, period! My bronco sport which I'm crazy about is my 7th vehicle I've purchased there and I ain't done yet! Nuff said,they rock! More
by MOLUCCAN_17
Employees Worked With
Other Employees :
Darian Brewer, John Perry, Andrew Schneider, Mike Kegley
December 29, 2022
Mike Treas and the service team did a nice job servicing my 2015 F250. Thank you. my 2015 F250. Thank you. More
by dwlauer
Employees Worked With
December 28, 2022
Fast, efficient, and excellent service. I have kept my Navigator for more than 15 years and it is still well-maintained, thanks to you. I have kept my Navigator for more than 15 years and it is still well-maintained, thanks to you. More
by David Barnes
Employees Worked With
December 28, 2022
my engine needed to be replaced. YIKES with 46000 miles on my car. It was a manu flaw but even so Ford didn’t cover it. Koons seems to have done a good job. the car runs fine. One re YIKES with 46000 miles on my car. It was a manu flaw but even so Ford didn’t cover it. Koons seems to have done a good job. the car runs fine. One recommendation to this dealer. When a customer has significant work done - could you wash the car as a courtesy. i’ve never had a dealer that didn’t do this. My friend just had his Mazda in for regular service (85000 miles). and he got a spanking clean car back. More
by jsgrudzinskas
December 27, 2022
Very efficient service by the check in staff Mike Tress. He was the only one on staff and did a great job with the long line of cars He was the only one on staff and did a great job with the long line of cars More
by liz.clarke.md
Employees Worked With
