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Koons Ford of Annapolis
Annapolis, MD
1,562 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,562 reviews
January 03, 2025
Repair service done in 5 days. No calls or updates from service advisor. I have to call mid day to check on progress. Was told be hearing from my advisor at the end of the day but No calls or updates from service advisor. I have to call mid day to check on progress. Was told be hearing from my advisor at the end of the day but never got any calls. Only got a call for how much repair will cost . Service shuttle driver is arrogant and a bad attitude. More
by RONZAPATA12
Verified CustomerEmployees Worked With
Issa
January 03, 2025
Excellent service in a timely manner with proper notification of required work to be done, with approval. notification of required work to be done, with approval. More
by HG20WEBSTER
Employees Worked With
January 03, 2025
Always great work after 11 years and Shuttle Service is top notch. Only place I take my vehicles. top notch. Only place I take my vehicles. More
by Gummernaut
January 02, 2025
Easy to deal with. Chuck was a great salesman. Made the trade in easy too. Chuck was a great salesman. Made the trade in easy too. More
by mkelly23
Employees Worked With
January 01, 2025
No pressure and very professional experience during the purchasing process. I recommend them to others. purchasing process. I recommend them to others. More
by LEONECHRISTOPHER
January 01, 2025
Service was quick and accurate. They stay in communication with you, for your diagnosis. I reccomend Koons Lincoln Annapolis They stay in communication with you, for your diagnosis. I reccomend Koons Lincoln Annapolis More
by s.smith0
Employees Worked With
January 01, 2025
Mike Treas outstanding service writer deserves a plague for good service You all need to keep him there for good service You all need to keep him there More
by RAYMONDRC
Employees Worked With
