Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Koons Ford of Annapolis
Annapolis, MD
1,565 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,565 reviews
June 29, 2024
Great service and fast turn around. Would recommend it to everyone. Always first choice for service. Would recommend it to everyone. Always first choice for service. More
by michaelbecker0
Verified Customer
June 29, 2024
Got my vehicle home with the rebuilt steering pump and new piping for $2500 and it proceeded to bleed out in the driveway. new piping for $2500 and it proceeded to bleed out in the driveway. More
by AOXOA48
Employees Worked With
June 27, 2024
The service was great. What I needed to be done was taken care of. Just need to concentrate on one more item that I have concern about on another visit. Mike Treas is a ver What I needed to be done was taken care of. Just need to concentrate on one more item that I have concern about on another visit. Mike Treas is a very nice Service Manager who tries to address all service issues you may have. More
by LADY0926
Employees Worked With
June 26, 2024
Took care of everything while I waited. They did a thorough job and I felt that the service was honest and friendly They did a thorough job and I felt that the service was honest and friendly More
by KRISTINHORTON
Employees Worked With
June 26, 2024
Fair no pressure would use them again. Terri was great with the loan process. A couple of errors with the that were corrected Terri was great with the loan process. A couple of errors with the that were corrected More
by kmkrek
June 26, 2024
Helpful, quick and clean. My repairs went longer than expected and Koons went above and beyond to satisfy my needs. My repairs went longer than expected and Koons went above and beyond to satisfy my needs. More
by GRIPGAFF
Employees Worked With
June 26, 2024
The new service mgr is on it! he was out on sat morning first come first served quick lane 1/2 hour before open getting folks info and wrote up The same thing when I took my truck he was out on sat morning first come first served quick lane 1/2 hour before open getting folks info and wrote up The same thing when I took my truck 2 weeks before! More
by PEPPERDRUM
June 25, 2024
I can always count on five-star service with promised turnaround time met each time my truck needs service; even on those unplanned “crisis” visits that weren’t planned but necessary. Mike Treas and his turnaround time met each time my truck needs service; even on those unplanned “crisis” visits that weren’t planned but necessary. Mike Treas and his team are the best! Wouldn’t go anywhere else. More
by GSMIRKIN
Employees Worked With
June 25, 2024
It started out a little rough but Chuck was able to get things all worked out. We are super happy with our 2024 F350 DRW lariat. things all worked out. We are super happy with our 2024 F350 DRW lariat. More
by SHAUNBHS
June 24, 2024
Chuck and Trevor did a great job of finding a vehicle I liked and smoothly processed the required documentation liked and smoothly processed the required documentation More
by samosuna
